Taitaifono Tamati
Wellington,Kelburn
Summary
I'm seeking a full-time position where I can employ my interpersonal skills, time-management abilities, and problem-solving aptitude. While I have some foundational experience in accounting and bookkeeping and am familiar with tools like Excel, MYOB and XERO systems, I'm eager to continue growing professionally. I've had the opportunity to assist senior financial teams in basic reporting and data retrieval tasks and aim to contribute positively to customer satisfaction through quality service and support. As a student athlete, I've learned the importance of teamwork and have had the chance to be involved in some leadership roles. I strive to support others through efficient time management, positive sportsmanship, and motivation. I look forward to opportunities that challenge me and help me improve.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Victoria University of Wellington
Kelburn , Wellington
2024.02 - Current
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Resolved customer complaints, ensuring a positive experience.
- Participated in training sessions to enhance skills and knowledge.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Pasifika Student Ambassador
Victoria University of Wellington
Kelburn , Wellington
2024.01 - Current
- Collaborated with team members to complete projects efficiently.
- Helped organize events, open days, university orientations and so forth
TV Presenter
TV5 Samoa
2021.07 - 2023.01
- Collaborated with editors and other staff members to refine story angles and content.
- Anchored popular broadcast program with good ratings and audience engagement.
- Developed relationships with sources and contacts to gain additional insight.
- Participated in editorial meetings to discuss story ideas and content.
- Selected material to develop interesting and professional presentations for different formats.
- Attended press conferences and other media events to gather relevant information and quotes for stories.
- Edited, proofread and fact-checked content for accuracy.
Customer Service Representative
USO Rentals
2020.01 - 2022.12
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Wrestler
Samoa Wrestling Federation
2021.01 - 2022.08
- Represented Samoa in the Birmingham Commonwealth Games 2022
- Trained extensively 30 hours per week for upcoming competitions to perform at top-level.
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Followed instructions from coaches to execute consistent and effective results.
- Promoted positive attitude and competitive spirit during training and gameplay.
Junior Accountant
Su'a And Pauga Accounting
2021.01 - 2021.06
- Prepared journal entries and entered into system using MYOB and XERO.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Compiled and analyzed financial information to prepare entries for general ledger accounts.
- Implemented and maintained internal controls and accounting procedures.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
- Used accounting software to issue tax returns and prepare consolidated reports.
Education
Bachelor of Commerce - Actuarial Science
Victoria University of Wellington
Wellington, NZ10.2025
Skills
- Microsoft Excel
- Account Reconciliation
- Team Meetings
- Journal Entries
- Document Recordkeeping
- Conflict Mediation
Timeline
Customer Service Assistant
Victoria University of Wellington
2024.02 - Current
Pasifika Student Ambassador
Victoria University of Wellington
2024.01 - Current
TV Presenter
TV5 Samoa
2021.07 - 2023.01
Wrestler
Samoa Wrestling Federation
2021.01 - 2022.08
Junior Accountant
Su'a And Pauga Accounting
2021.01 - 2021.06
Customer Service Representative
USO Rentals
2020.01 - 2022.12
Bachelor of Commerce - Actuarial Science
Victoria University of Wellington
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