Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager / Restaurant Owner
J's Factory LTD
09.2023 - 01.2024
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Supervised daily activities of restaurant and 10 employees.
Qualified Builder
Multiline Construction
10.2015 - 05.2023
Enhanced project efficiency by implementing streamlined construction processes and effective communication strategies.
Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
Collaborated with architects and engineers to develop innovative solutions for complex building challenges.
Interpreted blueprints accurately, building structures to exact specifications.
Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.