Tala Misi
Mt Wellington,Auckland
Summary
I am Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organisational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Sales Assistant
Salvation Army Family Store
01.2015 - Current
- Greeting customers and sales
- Ensuring clean workspaces
- Pricing items and products
- Sorting clothes and arranging displays
- Dressing mannequins
Receptionist/Junior hair stylist
Melting Pot Salon
Glen Innes
01.2012 - Current
- Opening/closing salon
- Welcoming clients
- Cash handling
- Answering phone and booking appointments
- Cleaning workspaces
- Entering customer data accurately
- Hair cutting
- Glen Innes
Helper/Observer
Hair Salon
01.2009 - Current
- Following supervisor instructions
- Shampooing, blow drying and hair setting
- Cleaning floors before and after clients
- Lansdowne Rest home
Crew Trainer
Mc Donald’s Lunn Ave
Mt Wellington
01.2021 - 01.2022
- Trained new crew members on operational procedures and customer service standards.
- Coordinated daily shifts to ensure adequate staffing and service efficiency.
- Demonstrated food preparation techniques to maintain quality and safety standards.
- Assisted management in implementing training programs for skill development.
- Monitored compliance with health regulations during food handling processes.
- Instructed new team members on correct procedures for operations.
Countdown Mt Wellington
Woolworths
Mt Wellington
11.2019 - 01.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Representative
Electroy Solar Company
Brisbane, Australia
01.2013 - 01.2014
- Promoting free assessment for solar panels installments
- Meeting weekly target goals of 4-5 leads a day
- Approaching potential customers face to face
- Brisbane
Education
Level 4 Bicultural Social Services - Social Services
Te Wanaga O Aotearoa
02.2018 - 12.2018
Certificate in Retail Level 3 - Workplace Functional Skills and Literacy, Sales Legislation, Demonstrating Product Knowledge, Target market and buyer behavior, Floats and reconciliation
NZMA
Certificate in Hairdressing Level 3 - First Aid
Cutabove
Certificate in Hairdressing Level 2 -
M.I.T
NCEA Level 1, 2 and 3 -
Skills
- Crew Training in Kitchen
- Data entry 55-65 wpm
- Customer service
- Hospitality
- Sales Representative
- Order processing
- Cash handling
- Kitchen hand
- Restocking
- Crew trainer experience
- Team training
- Product pricing
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Customer needs assessment
- Point of sale operation
- Relationship building
- Sales target achievement
- Team support and assistance
- Initiative taking
- Conflict resolution
- Team collaboration
Hobbies and Interests
I am an energetic person and thoroughly enjoy dance, sporting activities such as volleyball and netball.
I am currently into manga books and working out.
Art and music are also passions of mine and I also enjoy mentoring and working with young people.
References
- Sine Foulger, 021 292 8647, sine@mckenzieandco.co.nz
Personal Qualities
I am an enthusiastic mother to three, hard working and efficient. I enjoy working along people.
My career goals is to be a fully qualified Social Worker with in 4 years.
If given the chance I would like to start in support working.
Timeline
Crew Trainer
Mc Donald’s Lunn Ave
01.2021 - 01.2022
Countdown Mt Wellington
Woolworths
11.2019 - 01.2021
Level 4 Bicultural Social Services - Social Services
Te Wanaga O Aotearoa
02.2018 - 12.2018
Sales Assistant
Salvation Army Family Store
01.2015 - Current
Sales Representative
Electroy Solar Company
01.2013 - 01.2014
Receptionist/Junior hair stylist
Melting Pot Salon
01.2012 - Current
Helper/Observer
Hair Salon
01.2009 - Current
Certificate in Retail Level 3 - Workplace Functional Skills and Literacy, Sales Legislation, Demonstrating Product Knowledge, Target market and buyer behavior, Floats and reconciliation
NZMA
Certificate in Hairdressing Level 3 - First Aid
Cutabove
Certificate in Hairdressing Level 2 -
M.I.T