Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talia Scott

Christchurch

Summary

A dedicated and proactive professional with hands on experience in both retail and hospitality environments, known for delivering excellent customer service and fostering positive client relationships. Demonstrates a strong ability to adapt to diverse roles and efficiently handle multiple responsibilities.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Stirling Sports
01.2025 - Current
  • Processed transactions at the cash register efficiently and correctly.
  • Provided information on available discounts and promotional offers to customers.
  • Provided customer service by answering questions, resolving problems and responding to complaints in a timely manner.
  • Managed processes for customer returns, exchanges, and refunds.
  • Processed sales transactions accurately using point-of-sale systems.

Housekeeping

Novotel Resort
04.2024 - 12.2024
  • Enhanced guest satisfaction through efficient housekeeping procedures.
  • Assisted in training new housekeeping members.
  • Coordinate with housekeeping team to guarantee smooth service delivery for guests.
  • Increase guest satisfaction by promptly addressing and resolving housekeeping concerns.
  • Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
  • Collaborated with housekeeping staff to ensure rooms were ready for incoming guests on time.
  • Coordinated with housekeeping staff to expedite room turnovers during peak periods.

Sales Assistant

Stirling Sports
07.2023 - 03.2024
  • Guided customers to desired items and confirmed stock through system.
  • Delivered polite assistance to customers both in-store and through phone communication.
  • Managed store opening and closing procedures efficiently.
  • Stocked merchandise, clearly labelling items, arranging according to size and processed online orders.
  • Assisted customers with product selection, enhancing overall shopping experience.

Education

NCEA Levels 1, 2 And 3 -

Villa Maria College
Christchurch, CAN

Skills

  • Stock management
  • Relationship building
  • Upselling strategies
  • Sales target achievement
  • Friendly and helpful
  • Customer assistance
  • Honest and dependable
  • Attention to detail
  • Point of sale operation
  • Merchandising and display
  • Exceeding customer expectations

Timeline

Sales Assistant

Stirling Sports
01.2025 - Current

Housekeeping

Novotel Resort
04.2024 - 12.2024

Sales Assistant

Stirling Sports
07.2023 - 03.2024

NCEA Levels 1, 2 And 3 -

Villa Maria College
Talia Scott