A dedicated and proactive professional with hands on experience in both retail and hospitality environments, known for delivering excellent customer service and fostering positive client relationships. Demonstrates a strong ability to adapt to diverse roles and efficiently handle multiple responsibilities.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Stirling Sports
Christchurch
01.2025 - Current
Processed transactions at the cash register efficiently and correctly.
Provided information on available discounts and promotional offers to customers.
Provided customer service by answering questions, resolving problems and responding to complaints in a timely manner.
Managed processes for customer returns, exchanges, and refunds.
Processed sales transactions accurately using point-of-sale systems.
Housekeeping
Novotel Resort
Sunshine Coast, Australia
04.2024 - 12.2024
Enhanced guest satisfaction through efficient housekeeping procedures.
Assisted in training new housekeeping members.
Coordinate with housekeeping team to guarantee smooth service delivery for guests.
Increase guest satisfaction by promptly addressing and resolving housekeeping concerns.
Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
Collaborated with housekeeping staff to ensure rooms were ready for incoming guests on time.
Coordinated with housekeeping staff to expedite room turnovers during peak periods.
Sales Assistant
Stirling Sports
Christchurch
07.2023 - 03.2024
Guided customers to desired items and confirmed stock through system.
Delivered polite assistance to customers both in-store and through phone communication.
Managed store opening and closing procedures efficiently.
Stocked merchandise, clearly labelling items, arranging according to size and processed online orders.
Assisted customers with product selection, enhancing overall shopping experience.