Tallulah Bryant
Queenstown,OTA
Summary
Proven ability to thrive in high-pressure environments, as demonstrated during my tenure at Lone Star, where I enhanced customer satisfaction and fostered repeat business through exceptional service and strong multi-tasking skills. Skilled in cleanliness and order-taking, I excel in creating positive guest experiences and maintaining rigorous standards. Dependable waitress successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Lone Star
Queenstown
06.2024 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Cleaner
Team Clean
Queenstown, OTA
06.2023 - 09.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Education
Bachelor of Arts - Psychology
Lake Forest College
Chicago 05.2027
Skills
- Cleanliness
- Order Taking
- Handling Complaints
- Memory retention
- Table Setting
- Strong Work Ethic
- Professional Appearance
- Food Running
- Guest Seating
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Outgoing Personality
- Fashion Knowledge
Accomplishments
New Zealand Ice Hockey women's Team Member 2024. Youth Olympics representative of New Zealand for Ice hockey in 2020.
Hobbies
Ice hockey player: I have been team captain for multiple teams and I moved to Canada for two years at 15 to go to school and play Ice Hockey. Furthermore, I now play in Chicago for a university team where I live, further my education, and play my sport.
Timeline
Waitress Trainee
Lone Star
06.2024 - Current
Cleaner
Team Clean
06.2023 - 09.2023
Bachelor of Arts - Psychology
Lake Forest College