Tamanna Tamanna
Wellington,WGN
Overview
7
7
years of professional experience
Work History
Restaurant Manager
SUBWAY®Restaurants
Wellington Airport
09.2019 - Current
- Handling multiple stores at Subway Airport.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reconciled cash and credit card transactions to maintain accurate records.
- Motivated staff to perform at peak efficiency and quality.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Barista Shift Lead
Mc Donalds, Chris Taylor
Christchurch, CAN
07.2018 - 08.2019
- Served customers quickly and efficiently and created strategies to prevent delays.
- Monitored food inventory and supplies to prevent waste.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Monitored customer feedback to improve barista performance and customer service.
- Served consistent portions following recipes and control standards.
- Memorized ingredients and recipes for wide variety specialty drinks.
Team Member
Burger King
Christchurch, CAN
07.2016 - 07.2018
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
DIPLOMA IN NATIONAL HOSPITALITY MANAGEMENT LEVEL 5
AVONMORE TERITORY INSTITUTE
Christchurch, NZ11.2017
Skills
- Labor and Food Cost Control
- Train Employees
- Control of Expenses
- Hiring and Training
- Order Delivery Practices
- Employee Schedule Management
- Accounts Payable and Accounts Receivable
- Critical Thinking
- Performance Improvement
- Staff Scheduling
- Complaint Resolution
- Marketing and Advertising
- Catering Services
- Quality Control Analysis
Additional Information
On Call
Timeline
Restaurant Manager
SUBWAY®Restaurants
09.2019 - Current
Barista Shift Lead
Mc Donalds, Chris Taylor
07.2018 - 08.2019
Team Member
Burger King
07.2016 - 07.2018
DIPLOMA IN NATIONAL HOSPITALITY MANAGEMENT LEVEL 5
AVONMORE TERITORY INSTITUTE