Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Greaves

Auckland,Mt Roskill

Summary

I am a hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. I have cleaned in Australia and New Zealand in different environments such as Caravan parks, schools, offices, lunch rooms, mine site single person dwellings, privately owned air bnb apartments, hotel housekeeping in 5 star hotel and also I am a mother of 7 and keep my own home in order.

Overview

6
6
years of professional experience

Work History

Housekeeping Cleaner

Private Air BnB
02.2021 - 04.2022
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Hotel Housekeeper

CityLife Hotel
08.2020 - 09.2021
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Housekeeping Room Attendant

Spotless Cleaners AUS
03.2018 - 09.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.

Cleaner

AusClean Commercial
03.2016 - 01.2018
  • Cleaned and sanitized bathrooms, outdoor kitchens and ablution blocks in a caravan park according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaning in schools, offices, caracan parks, gyms and their bathrooms, lunchrooms and offices of worksites.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Education

No Degree - Certificate in Bicultural Social Services Level 4

Te Wananga O Aotearoa
Auckland
11.2024

NCEA Level 3

Avondale College
Avondale, NZ
2006

Skills

  • Bathroom cleaning
  • Kitchen Cleaning
  • Waste disposal
  • Proper chemical usage
  • Efficient Cleaning Techniques
  • Guest Relations
  • Housekeeping
  • Mopping and sweeping
  • Hospitality background
  • Vacuuming and sweeping
  • Physically strong
  • Residential Cleaning
  • Time Management
  • Commercial Cleaning
  • Reliability and punctuality
  • Knowledge of cleaning products
  • Health and safety compliance
  • Disinfection Practices
  • Strong Work Ethic
  • Multitasking
  • Excellent Communication
  • Heavy Lifting

Timeline

Housekeeping Cleaner

Private Air BnB
02.2021 - 04.2022

Hotel Housekeeper

CityLife Hotel
08.2020 - 09.2021

Housekeeping Room Attendant

Spotless Cleaners AUS
03.2018 - 09.2020

Cleaner

AusClean Commercial
03.2016 - 01.2018

No Degree - Certificate in Bicultural Social Services Level 4

Te Wananga O Aotearoa

NCEA Level 3

Avondale College

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