Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Tamara Hanlon

Tauranga,BOP

Summary

Reliable and punctual with an extensive background in retail management/ customer service and horticulture.

Willingness to take on any task to support the team and help the business succeed. Self-motivated, adaptive and able to work independently as well as having strong communication and organization abilities.

Overview

18
years of professional experience

Work History

Colorworx Nursery

General Nursery Worker, Dispatch
04.2023 - 06.2024

Job overview

  • Participated in ongoing professional development opportunities related to horticulture best practices.
  • Enhanced plant growth by developing and implementing efficient horticulture management plans.
  • Collaborated with fellow horticulture team members to ensure timely completion of tasks and maintenance schedules.
  • Maintained accurate records of plant care, treatments, and inventory for streamlined operations and informed decisionmaking.
  • Increased overall garden health through regular monitoring and treatment of pests and diseases.
  • Maintained tools and equipment in good working order, ensuring the safety and efficiency of daily operations.
  • Established efficient irrigation systems to optimize water usage while maintaining healthy plant growth.
  • Unloaded plants and nursery items from delivery trucks.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Inspected plants to identify for signs of disease or infestation and address problems early.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
  • Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Assisted customers with finding requested plants and flowers.
  • Collaborated with shipping department to ensure timely dispatch of products according to priority needs or deadlines.
  • Collaborated effectively with dispatch teams to ensure accurate delivery information, addressing any discrepancies immediately.

Hyalite Hydroponics and Horticulture Supplies

Sales Assistant
01.2020 - 10.2022

Job overview

  • Ensuring customers are served with in depth knowledge into hydroponic/ aeroponic and all other horticulture equipment and supplies available
  • Presenting equipment to commercial companies with the correct system of growing depending on their needs and wants, leading to $10,000 plus sales and a strong relationship with clients
  • Daily cash handling, store transfers and fulfilling web orders as well as maintaining the growth and visual merchandising of the store’s plants and vegetables.
  • Up - skilling through basic / intermediate horticultural teachings from company stakeholders.

Backdoor Surf

2IC Manager
03.2017 - 01.2020

Job overview

  • Exceeded targets frequently with fast knowledgeable and friendly service by upselling product and paying attention to customer needs.
  • Co-ordinated work for up to 10 staff members while managing high-volume workloads by prioritizing tasks and organizing supplies.
  • Completing online orders in a timely manner and ensuring product reorders were completed weekly.
  • Merchandised products with engaging displays as well as keeping store clean and in line with company professional standards.
  • Daily cash handling, banking, and key holder responsibilities.
  • Trained new team members in daily procedures, product knowledge and ways to exceed performance expectations.

Oakley Eyewear Luxottica

Sales Assistant
03.2015 - 03.2017

Job overview

  • Implementing budgets and goals to achieve targets using K.P.I’s.
  • Captured consistent customer sales with friendly, knowledgeable support leading to strong VIP customer relationships.
  • Processed custom orders online, by phone and in person, by building sunglasses to customers specific needs and wants.
  • Followed all visual merchandising directives with detail, for excellent and appealing product displays.
  • Cash handling whilst using the POS system, opening, and closing store and banking responsibilities.

Ozmosis, Galleria

Retail Manager
01.2009 - 03.2015

Job overview

  • Managed up to 14 staff members and daily workloads by organizing effective schedules, organizing supplies, and delegating tasks with team to accomplish daily goals.
  • Contributed to effective decision making with detailed 3x daily reports on operations.
  • Maximized employee performance with effective training in product knowledge and customer service whilst also offering exceptional customer service.
  • Completed all timesheets and rosters weekly whilst keeping within wage budgets.
  • Implementing ideas and strategies for theft prevention.
  • Won top WA salesperson for the brand “Volcom” and received a trip to Hawaii for the Volcom Pipeline Pro event.

Salt Air Surf

Senior Sales Assistant
02.2006 - 01.2009

Job overview

  • Served customers by going above and beyond to offer exceptional support for all needs.
  • Trained junior team members on important daily procedures.
  • Stock management and merchandising - Kept all areas clean, tidy, and presentable, in line with company professional standards.

Education

Open Polytechnic

Certificate In Business (Administration And Technology Level 3)
06.2022

University Overview

Toi Ohomai Institute of Technology

First Aid Course / New Zealand Red Cross
2022

University Overview

Toi Ohomai Institute of Technology

Certificate In Level 4 from Study & Career Prep
08.2019

University Overview

Skills

  • Effective inventory and stock control management
  • Ability to multitask
  • Clear communicator
  • Advanced understanding of Microsoft Office Suite

Affiliations

Affiliations

Volunteer / Bellyful Tauranga Branch - Delivery driver of food in spare time to families of newborns and families in need of help.


Vote Counter / 2020 Election

Timeline

General Nursery Worker, Dispatch
Colorworx Nursery
04.2023 - 06.2024
Sales Assistant
Hyalite Hydroponics and Horticulture Supplies
01.2020 - 10.2022
2IC Manager
Backdoor Surf
03.2017 - 01.2020
Sales Assistant
Oakley Eyewear Luxottica
03.2015 - 03.2017
Retail Manager
Ozmosis, Galleria
01.2009 - 03.2015
Senior Sales Assistant
Salt Air Surf
02.2006 - 01.2009
Open Polytechnic
Certificate In Business (Administration And Technology Level 3)
Toi Ohomai Institute of Technology
First Aid Course / New Zealand Red Cross
Toi Ohomai Institute of Technology
Certificate In Level 4 from Study & Career Prep

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Tamara Hanlon