Tamara Whyte
Kapiti Coast,New Zealand
Summary
Seasoned Contract Manager with background in overseeing contract lifecycle from initiation to closure. Known for negotiating complex contracts, ensuring compliance with company policies and managing procurement strategies. Strengths include risk management, relationship building across various sectors, and reducing company costs through effective contract negotiation tactics. Previous impact includes streamlined contracts process, enhanced supplier relationships and improved contractual terms benefiting organizational bottom line.
Overview
14
14
years of professional experience
Work History
WCC Contract Manager
ALLIED SECURITY
01.2024 - Current
- Managed operations, contracts, employees, health and safety protocols, client engagement, quality assurance, compliance measures, HR functions, recruitment efforts while also providing innovative solutions.
- Developed contract templates and processes to streamline contracting procedures.
- Monitored contractual performance to ensure timely completion of deliverables.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
Senior Operations Manager
ALLIED SECURITY
01.2021 - 01.2023
- Successfully managed operations, contracts, employee management and health & safety standards.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
Warranted Aviation Officer
AVSEC
01.2018 - 01.2020
- Qualified Screener, Mobile Patrols (Stage 2 ADP), HBS, Step Up Team Leader.
- Verified team conformance to safety regulations when working within hazardous areas.
- Ensured compliance with federal regulations related to aviation operations.
Contracts and Services Manager
FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
- Contract Management, Employee Management, Operations, Client engagement, Health and Safety, Quality assurance, Compliance and providing resolutions.
- Established effective working relationships with customers to promote satisfaction and loyalty.
- Analyzed performance metrics to identify trends and recommend process improvements.
- Conducted regular meetings with staff to review customer feedback and discuss strategies for improving service levels.
- Reviewed incoming requests from customers, assigned tasks accordingly, and tracked progress until completion.
Site Manager
FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
- Managed administration, access control (Honeywell Systems), rosters, billing, and investigations for efficient operations.
- Ensured compliance with safety protocols, regulations and standards.
- Developed strategies to improve operational efficiency and reduce costs.
- Managed daily operations of the site, including staff and contractors.
Patrols/Static Guard
FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
- Code Orange Restraints trained.
- Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
- Conducted security checks and patrols to ensure the safety of personnel and property.
Control Room Operations
FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
- CCTV operations.
- Provided technical support to field personnel regarding control room operations.
General Manager
WAIHI BEACH HOTEL
01.2023
- Oversaw day-to-day operations, ensuring overall performance and service for bar, restaurant, and Events Room.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Private Investigations
HAWKEYE SECURITY AND INVESTIGATIONS
01.2010
- Conducted efficient surveillance on subjects of interest to obtain critical information for successful resolution of cases.
- Investigated and resolved complex cases involving financial fraud, embezzlement, and other white-collar crimes.
Education
MANAGERS CERTIFICATE -
01.2024
AVIATION SECURITY SERVICE -
01.2018
AUCKLAND DISTRICT HEALTH BOARD -
01.2014
TE WANAGA O ATOEAROA -
01.2014
TE WANAGA O AOTEAROA -
01.2013
WDHB SECURITY SERVICES -
01.2013
SCHOOL OF BUSINESS -
01.2011
MEDITRAIN -
01.2011
NATIONAL COLLEGE OF SECURITY -
01.2008
TACHELLE CONSULTING SERVICES -
01.2008
WHITIERIA POLYTECHNIC -
01.1997
Skills
- Workflow Planning
- Contract Administration
- License Controller Qualification
- Host Responsibility Module
- Sale of Liquor Act
- Microsoft word
- Dispute Resolution
- Process Management
- Procurement Management
- Legal Compliance
- Vendor Relationship Management
- Business Correspondence
- Schedule Management
- Regulatory Compliance
- Policy Management
- Staff Scheduling
- Event Coordination
- Staff Management
References
References on request
Timeline
WCC Contract Manager - ALLIED SECURITY
01.2024 - Current
General Manager - WAIHI BEACH HOTEL
01.2023
Senior Operations Manager - ALLIED SECURITY
01.2021 - 01.2023
Warranted Aviation Officer - AVSEC
01.2018 - 01.2020
Contracts and Services Manager - FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
Site Manager - FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
Patrols/Static Guard - FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
Control Room Operations - FIRST SECURITY GUARDS LTD
01.2011 - 01.2018
Private Investigations - HAWKEYE SECURITY AND INVESTIGATIONS
01.2010
Pursuant to the Sale and Supply of Alcohol Act 2012 - MANAGERS CERTIFICATE,
New Zealand Certificate in Airport Operations Level 4 - AVIATION SECURITY SERVICE,
Coordinated Incident Management System Workshop - AUCKLAND DISTRICT HEALTH BOARD,
Certificate in Money Management - TE WANAGA O ATOEAROA,
First steps to Business Management Level 2, Money Management level 3 - TE WANAGA O AOTEAROA,
Safe Physical Intervention - WDHB SECURITY SERVICES,
Security Training - SCHOOL OF BUSINESS,
Basic First Aid Training - MEDITRAIN,
Investigations Skills level 6, Security level 3 - NATIONAL COLLEGE OF SECURITY,
License Controller Qualification, Host Responsibility Module, Sale of Liquor Act - TACHELLE CONSULTING SERVICES,
Microsoft word, Basic Computer Training - WHITIERIA POLYTECHNIC,
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