Tamara Beulink-Vial
Dunedin,OTA
Summary
Devoted to giving every customer a positive and memorable experience. Expert retail sales professional offering 6 years of experience in retail customer service. Focused on exceeding sales goals and providing outstanding customer service.
I am a hardworking employee with great customer service, multitasking, and time management abilities. I am very friendly and responsible and always put others ahead of myself.
Overview
6
6
years of professional experience
Work History
Pharmacy Delivery Driver
Unichem Central Pharmacy
2023.12 - Current
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Maintained records of customer deliveries, including addresses and items delivered
- Maintained accurate logbook entries detailing dates, times, destinations, mileage driven, and fuel used
- Provided excellent customer service when interacting with customers during delivery process.
Retail Assistant
Unichem Central Pharmacy
2023.05 - 2023.12
- Retail Assistant working 40 hours a week
- Processed payments using cash register, credit card machine and POS system
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows
- Assisted customers with product selection, answered queries and provided advice.
Checkout Operator
Gardens New World
2021.04 - 2022.12
- Checkout operator working 22.5 hours a week
- Upgraded to a checkout supervisor in August 2022
- Balanced tills daily to ensure accuracy of transactions
- Resolved customer complaints in a professional manner
- Verified the age of customers when selling alcohol or tobacco products.
Night Fill Team Member
The Warehouse
2020.11 - 2021.01
- A Christmas casual role working 8-10 hours a week
- Assisted customers in locating desired items, answered questions about products, and provided information on promotions or sales.
Dance Teacher
Black and White Dance Studio
2020.07 - 2020.12
- Planned choreography for group performances and recitals
- Maintained equipment inventory including music systems, costumes, props and other items necessary for the class activities
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
Part Time Shop Assistant
Gecko for Gifts
2018.04 - 2020.08
- Answered phone inquiries regarding store hours, product availability, pricing
- Greeted customers and provided assistance with product selection
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Education
Certificate - Beauty Therapy
Otago Polytechnic
Dunedin, NZ11.2024
Diploma in Digital Media and Design -
Otago Polytechnic
Dunedin, NZ11.2022
NCEA Level 1, 2 and 3 -
Otago Girls High School
Dunedin, NZ12.2020
Skills
- Organization and Time Management
- Customer Service
- Point of Sale Systems
- Patience and Empathy
References
- Anne-Marie Wright, Senior Lecturer Beauty Therapy, 0211252112
- Joshua Choie, Owner and Manager at Unichem Central Pharmacy, 0274376870
Timeline
Pharmacy Delivery Driver
Unichem Central Pharmacy
2023.12 - Current
Retail Assistant
Unichem Central Pharmacy
2023.05 - 2023.12
Checkout Operator
Gardens New World
2021.04 - 2022.12
Night Fill Team Member
The Warehouse
2020.11 - 2021.01
Dance Teacher
Black and White Dance Studio
2020.07 - 2020.12
Part Time Shop Assistant
Gecko for Gifts
2018.04 - 2020.08
Certificate - Beauty Therapy
Otago Polytechnic
Diploma in Digital Media and Design -
Otago Polytechnic
NCEA Level 1, 2 and 3 -
Otago Girls High School
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