Sayyam Muhammad
Smithfield, NSW,Sydney
Summary
Proven security and customer service professional with experience at Prime Company, adept in CCTV surveillance and fostering positive relationships. Demonstrated ability to enhance safety and minimize wait times through efficient traffic control and emergency response. Excels in incident reporting and maintaining a professional demeanor, contributing to a strong customer retention rate.
Overview
2
2
years of professional experience
Work History
Shell Coles Fuel Station
Shell Gas Station
08.2023 - 03.2024
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
Security Officer
Prime Company
04.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Traffic Controller
TrafficVision
01.2023 - 03.2023
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Education
Master Of Engineering - Advance Diploma of Electronic & Engineering
Aibt Collage
Seven HillsSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Security Officer
Prime Company
04.2024 - 02.2025
Shell Coles Fuel Station
Shell Gas Station
08.2023 - 03.2024
Traffic Controller
TrafficVision
01.2023 - 03.2023
Master Of Engineering - Advance Diploma of Electronic & Engineering
Aibt Collage
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