Tammy Hapeta
Upper Hutt,Wellington
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Skilled multitasker, comfortable working in busy spaces, providing sufficient process to customers' orders. I can thrive in team environments while also working well by myself. Great initiative, and always ready to get the work done.
Overview
15
15
years of professional experience
Work History
Bartender
Creative Catering
Awapuni, Palmerston North
01.2021 - 01.2024
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
- Collaborated with other departments within the racecourse on various tasks or projects.
- Provided drink suggestions to customers based on their preferences.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Enforced safety protocols within the racecourse at all times.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Developed good working relationships with fellow employees through effective communication.
Batender/Catering Assistant
Trantham racecourse
Upper Hutt, Wellington
01.2009 - 01.2021
- Prepared and arranged buffet tables, including food presentation and decor elements.
- Trained new catering assistants in proper procedures and customer service standards.
- Cleaned kitchen equipment and surfaces after each event.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Responded promptly to customer inquiries related to menu items or services offered.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Communicated effectively with team members to ensure smooth operations during events.
Education
Certificate - Automotive Engineering
University College of Learning
Palmerston North12-2021
Diploma - Heke Pouturongo Reo
Te Wananga O Raukawa
Otaki12-2019
Skills
- Safe service compliance
- Bar restocking
- Basic accounting
- Health codes compliance
- Team player attitude
- Maintaining a clean bar
- Anticipating guest needs
- Highly reliable
References
References available upon request.
Timeline
Bartender
Creative Catering
01.2021 - 01.2024
Batender/Catering Assistant
Trantham racecourse
01.2009 - 01.2021
Certificate - Automotive Engineering
University College of Learning
Diploma - Heke Pouturongo Reo
Te Wananga O Raukawa