Administrative Assistant role with 23 years of diverse experience in staff support and customer service. Proven expertise in municipal settings and office systems. Versatile, with a strong focus on delivering exceptional service and efficient operations.
Overview
25
25
years of professional experience
Work History
Owner/Self Employed
Dream Odditorium Art Studio/Boutique
Dunedin, Florida
07.2021 - Current
Oversee daily operations, ensuring efficient management of art and craft studio services and boutique sales.
Deliver exceptional customer service by providing product demonstrations, scheduling art classes, and facilitating sales interactions.
Conduct art workshops focused on acrylic painting and decoupage, fostering creative engagement within the community.
Manage digital presence across multiple platforms, including social media and business directories, to enhance visibility and promote events.
Sr. Administrative Assistant
City of Dunedin Parks & Recreation
Dunedin, Florida
10.2019 - 07.2020
Provided specialized administrative support to management and staff, effectively organizing materials for agendas, meetings, and events, and maintaining staff calendars.
Processed bi-weekly payroll and managed monthly credit card transactions, ensuring accurate and timely financial operations.
Delivered exceptional customer service by addressing resident and visitor inquiries regarding activities and events, and managed city work orders and employee files.
Administrative Assistant
City of Safety Harbor Public Works
Safety Harbor, Florida
02.2007 - 08.2019
Delivered administrative support across multiple divisions, enhancing daily operations in Water-Wastewater, Street-Stormwater, and Sanitation-Recycling services.
Managed customer service inquiries and conducted follow-up investigations, effectively addressing and resolving resident concerns related to public works.
Processed bi-weekly payroll and maintained confidential employee records, including evaluations and disciplinary actions.
Prepared and monitored work orders, purchasing orders, and Notary services, ensuring efficient handling of city-related issues and financial transactions.
Training Specialist
Reptron Manufacturing (Kimball)
Oldsmar, Florida
06.2000 - 09.2006
Developed and delivered comprehensive training programs in technical skills and customer-specific processes, enhancing employee proficiency in safety, quality control, and PCB repair.
Managed detailed employee records and administered annual recertifications, ensuring compliance with manufacturing standards and certifications.
Coordinated employee engagement initiatives, including company events and newsletters, fostering improved morale and team cohesion.
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