Tamzin Fuller
Summary
I’m seeking employment within your establishment, as I want to expand my knowledge and ultimately obtain further career growth in another field of employment. With proven success and experience in management, administration, and bookkeeping, I believe I can help your establishment achieve its professional goals. I am an extremely motivated and driven individual. I thoroughly enjoy taking on new tasks and completing them at a high level of quality. My extensive experience in customer service allows me to provide exceptional customer and client experiences to create ongoing customer connections. I think this company will help me develop these existing skills further and I believe I can add value to your team.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Noel Leeming (Taupō)
07.2024 - Current
- Supervised a team of 20 staff members, ensuring smooth store operations and high customer satisfaction.
- Managing scheduling software and payroll records.
- Nurtured delicate customer relationships, including commercial clients.
- Processing of sales quotes and invoices.
- Coordinate staff and client events.
- Assisting in budget planning and controlling operating costs.
- Solution focused problem solving.
- Execution of strong visual merchandising.
- Management of stock inventory.
- Ensured compliance with health and safety regulations
- Trained and mentored new staff members, fostering a positive work environment and improving team performance.
- Conducting performance reviews and providing constructive feedback to team members.
Administrator/Bookkeeper
LBJ Flooring (Taupō)
04.2024 - Current
- Processing job quotes.
- Creating and sending invoices through Xero.
- Prompt client follow ups.
- Management of accounts payable and receivable.
- Prepare, maintain and file financial and customer records.
- Manage spreadsheets using Microsoft Excel.
Senior Store Manager
Dotti (Bayfair)
08.2021 - 07.2024
- Ensuring all necessary paperwork and audits are completed efficiently and effectively. Filing of all financial, staff and customer records. Maintaining confidentiality where needed.
- Calculating profit, loss and product cost, ensuring all align with budgets and confirming that financial needs are met.
- I am responsible for bank deposits, money reconciling, and resolving any money handling errors.
- Meticulously handling POS system transactions.
- Payroll duties, this includes rostering, approving team members leave, coding for public holidays, pay approval and more.
- I am responsible for creating a happy and strong team environment, with clear communication
- .
- I am responsible for achieving daily, weekly and monthly budgets, targets and KPIs.
- I complete various visual merchandising tasks and arrange social media marketing campaigns.
- I actively stayed informed about upcoming and current promotions within the store to optimise sales.
- I constantly ensure that health and safety procedures are being practised and make sure my team is well aware of how to complete tasks accordingly.
- Stock and inventory management.
- I am responsible for recruiting and training all new team members. This process includes position advertisement, phone screening, interviews, reference checks and full induction of the team as well as continuous training.
- A huge part of my job role is encouraging a healthy and happy team that delivers a high standard of customer service and results.
Assistant Store Manager
Jay Jays (Bayfair/Tauranga Crossing)
06.2019 - 08.2021
- Similarly to above I have extensive experience with sales, recruitment, stock processing, money handling, visual merchandising and more.
Hair Salon Receptionist/Admin
Clippers Te Puke
06.2016 - 06.2019
- Scheduling appointments and overseeing staff schedules.
- Liaising with clients, stylists and business owner.
- Communicating with the customers via phone or in person.
- Maintaining a high level of customer service.
- Processing transactions.
- Management of stock inventory.
- Money reconciliation and banking.
- Other administrative tasks.
Education
NZQF Level 4 Business Qualification in Administration And Technology. -
Openpolytechnic
Skills
- General knowledge and familiar with programs such as, Microsoft office (Including Excel), Xero, Adobe
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Reliability
- Team Building and Leadership
- Organisation
- Level 1 First Aid certificate
References
References available upon request.
Timeline
Assistant Store Manager
Noel Leeming (Taupō)
07.2024 - Current
Administrator/Bookkeeper
LBJ Flooring (Taupō)
04.2024 - Current
Senior Store Manager
Dotti (Bayfair)
08.2021 - 07.2024
Assistant Store Manager
Jay Jays (Bayfair/Tauranga Crossing)
06.2019 - 08.2021
Hair Salon Receptionist/Admin
Clippers Te Puke
06.2016 - 06.2019
NZQF Level 4 Business Qualification in Administration And Technology. -
Openpolytechnic
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