Tan Kulasekara
Oteha,New Zealand
Summary
Experienced HR Generalist with over 9 years of expertise in overseeing full-cycle HR operations, developing recruitment strategies, enhancing employee retention, and implementing training programs. Demonstrated success in boosting employee engagement and optimizing onboarding procedures through forward-thinking HR policies and strategic planning. Service-oriented and collaborative team player with a wealth of knowledge to offer comprehensive support to HR Management. Eager to tackle new challenges and contribute to the success of a thriving organization.
Overview
14
14
years of professional experience
Work History
Assistant Manager – Human Resources
Kerry Logistics, Sri Lanka
01.2022 - 01.2023
- Company Overview: Kerry Logistics Network Limited and its group of companies is a diversified group based in Asia. Kerry is ranked 13th among the top 50 Air Freight Forwarders and 6th among top 50 Ocean Freight Forwarders. Kerry is a member of the KUOK Group, one of the most dynamic multinational conglomerates in the world.
- Participated in industry conferences and networking events to stay current on best practices within human resources management field.
- Improved company culture by promoting team-building activities, fostering collaboration, and recognizing employee achievements.
- Streamlined HR processes for increased efficiency by optimizing workflows and introducing automated solutions.
- Contributed meaningfully to diversity and inclusion initiatives throughout organization by implementing targeted recruitment strategies and promoting a culture of respect.
- Developed succession plans to prepare for key personnel transitions while minimizing disruptions in operations.
- Conducted performance appraisals to provide constructive feedback to employees, encouraging professional development opportunities.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Distributed employee engagement surveys to identify areas of improvement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Instructed senior leaders on appropriate employee corrective steps.
- Managed recruitment efforts to attract top talent, utilizing targeted job postings and thorough candidate screening processes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Coordinated employee exit processes, conducting thorough exit interviews to gather valuable insights for future improvement efforts.
- Oversaw internal promotions process by properly evaluating candidates based on experience and qualifications related to the position requirements.
- Ensured compliance with labor laws and regulations by maintaining up-to-date knowledge and conducting regular audits of HR practices.
- Supported organizational growth with strategic workforce planning, aligning staffing levels with business objectives.
- Enhanced employee satisfaction by implementing effective communication strategies and feedback systems.
- Facilitated conflict resolution between employees, resulting in improved workplace relationships and productivity.
- Organized company-wide events that fostered a sense of community among employees while reinforcing organizational values.
- Reduced employee turnover rates through the development of comprehensive onboarding programs and ongoing training initiatives.
- Collaborated with department managers to identify skill gaps among staff members, developing relevant training programs accordingly.
Senior Executive-Human Resources
MOQdigital (PTY)LTD
10.2018 - 12.2021
- Company Overview: is an Australian owned and based company with service coverage across Australia New Zealand & Singapore. MOQdigital focus on providing innovative and flexible IT services and solutions that enhance business productivity.
- Organizational Policies/HR Policies
- Ensuring policy awareness on information security, leave/attendance, and other HR policies.
- Communicating organizational policies to employees and clearing any misconceptions.
- Recruitment, Selection and Onboarding Process
- Preparing and posting notices and advertisements for vacant staff positions.
- Screening the candidates by conducting telephonic interviews.
- Scheduling and organizing interviews.
- Assisting the HR manager with preparing offer letters, contracts and related documents.
- Coordinating with the IT Management for creating IT accounts for new hires.
- Handling joining formalities of new employee and query handling.
- Assisting and conducting orientation.
- Creating new employee master database, personal folders and maintaining personnel records.
- Payroll Management
- Ensuring accurate and timely processing for payroll updates including new hires, terminations and changes to pay rates.
- Preparing and maintaining accurate records and reports of shift loading calculations for shift workers for payroll transactions.
- Ensuring compliance with relevant laws and internal policies (Eg: Gratuity payment, Leave encashment at the exit).
- Liaising with the payroll vendors, resolving issues and payroll-related questions
- Attendance and Leave Management
- Hands on experience in handling cloud based Human Resources Information System (HRIS).
- Advising employees on organization leave policy when required.
- Preparing monthly leave balance with accumulated leave reports to see the monetary value of leave liabilities for the management information.
- Handling all activities related to the Leave Management system and resolving issues/employee concerns as and when required.
- Generating reports such as attendance and punctuality, leave balances, leave history etc .on management’s special requests.
- Investigating and understanding causes for staff absences.
- General HR Operational Management
- Drafting, issuing and filling letters such as Employment contracts, Certificate of Employment, Salary Confirmation, and Salary Transfer Undertaking etc.on employee requests.
- Preparing salary calculators for new joinees, pay revisions for Management approval.
- Assisting the HR manager with performance appraisals, annual reviews and related documents etc.
- Registering employees for Employees’ Provident Fund (EPF)and Employees’Trust Fund (ETF) and handling all related activities.
- Drafting, updating, saving and filing all documents supporting from joining-to-exit of the employees of the organization.
- Maintaining and handling all the records for ISO compliance audit.
- Updating employment data statistics on BOI website
- Update the organizational chart with newly joined employee details and perform the other required changes to ensure the Org chart is up-to-date
- Handling company medical insurance scheme (tasks dealing with members claim, handling invoices related to membership registration, deactivations and working closely with the Finance team).
- Liaising with the insurance vendors and request for quotations, preparing benefit comparison reports for budgetary approval at the renewal.
- Conducting and handling exit interviews and exit clearance documentations.
- Attending to any employee related issues.
- Maintaining good employee relations.
- Office Administrative functions
- Coordinating and handling business travels, work visas for the internal staff and clients.
- Engaging in organization of employee welfare activities, CSR, recreational activities and birthday celebrations.
- Attending any ad-hoc office administrative jobs assigned from time to time.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Secured key talent by refining recruitment strategies, ensuring attraction of high-caliber candidates.
Talent Executive
JEYLABS {CEYMPLON (PVT) LTD}
01.2014 - 10.2014
- Company Overview: is a multi-award-winning software consultancy, systems integrator and a global ISV organization.
- Organize recruitment and selection including advertising, shortlisting applicants and correspondence and working with senior management.
- Preparation of employee contracts and letters of offer/rejection.
- General HR administration and Office management. Provide advice regarding employee and industrial relations issues.
- Co-ordination with outsourced resources and clients.
- Adhoc HR and Payroll matters.
- Payment processing and payment management.
Customer Service Executive
American International Group/Chartis
08.2011 - 07.2013
- Company Overview: is a world leading property- casualty and general insurance organization serving more than 70 million clients around the world.
- Handling and resolving customer complaints, retained customers.
- Perform customer verification.
- Direct interaction with customers to help with inquiries.
- Customer call back and feedback generation.
Banking Assistant
Union Bank of PLC
03.2009 - 12.2009
- Company Overview: is one of Sri Lanka’s fastest growing banks servicing Retail, SME and Corporate Banking Segments with 65 branches island-wide.
- Gathering customer data.
- Assist customers in handling their deposits.
- Preparing and checking bank documents.
Education
Postgraduate Diploma in Business Administration - Business Administration
Cardiff Metropolitan University,UK
Sri Lanka, Colombo05-2019
Bachelor - Professional Qualification in HRM
Chartered Institute Of Personnel Management
Sri Lanka, Colombo04-2016
Certificate Course - Human Resource Management
Chartered Institute Of Personnel Management
Sri Lanka, Colombo05-2011
Foundation Course - Human Resource Management
Chartered Institute Of Personnel Management
Colombo, Sri Lanka01-2011
Diploma - English
ICBT Campus
Sri Lanka, Colombo06-2011
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Visakha Vidyalaya
Colombo, WPSkills
- Recruitment strategies
- Onboarding, training, and development
- HR policies and procedures
- HRIS systems
- Performance appraisals
- Payroll administration
- Career development
- Workforce planning
- Succession planning
- Retention strategies
- Problem-solving abilities
- Multitasking Abilities
- Employee engagement strategies
- Policy improvement recommendations
- Problem-solving aptitude
Community Service
Nirbeda Foundation, Committee member, Non-profit/charitable organization
Timeline
Assistant Manager – Human Resources
Kerry Logistics, Sri Lanka
01.2022 - 01.2023
Senior Executive-Human Resources
MOQdigital (PTY)LTD
10.2018 - 12.2021
Talent Executive
JEYLABS {CEYMPLON (PVT) LTD}
01.2014 - 10.2014
Customer Service Executive
American International Group/Chartis
08.2011 - 07.2013
Banking Assistant
Union Bank of PLC
03.2009 - 12.2009
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Visakha Vidyalaya
Postgraduate Diploma in Business Administration - Business Administration
Cardiff Metropolitan University,UK
Bachelor - Professional Qualification in HRM
Chartered Institute Of Personnel Management
Certificate Course - Human Resource Management
Chartered Institute Of Personnel Management
Foundation Course - Human Resource Management
Chartered Institute Of Personnel Management
Diploma - English
ICBT Campus
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