TAN KULASEKARA
Auckland,AUK
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Assistant Manager - HR
KERRY LOGISTICS PVT LTD
01.2022 - 01.2023
- Reduced employee turnover with targeted recruitment strategies and comprehensive benefit packages.
- Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
- Created employee satisfaction surveys to gather feedback on workplace policies, procedures, and culture for continual improvement purposes.
Sales Assistant (Part Time)
Fashion Bug
12.2018 - 01.2022
- Greet and assist customers, offer product recommendations, answer questions, and resolve issues.
- Maintain store cleanliness, organise displays, and potentially manage inventory and stock levels.
- Address customer needs and build relationship. Assist with day- to- day operations.
Senior Executive - HR
MOQdigital Pty Ltd
10.2018 - 12.2021
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Managed and executed payroll processing for over 200 employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Talent Executive
Jeylabs Pty Ltd
07.2013 - 10.2014
- Managed candidate applications, tracking their progress through the recruitment process, and ensured a positive candidate experience.
- Assisted with job postings, advertised recruitment efforts, and supported the interview process.
- Coordinated onboarding paperwork, orientation programs, and ensuring new hires have the necessary resources to start successfully.
Customer Service Executive
American International Group
08.2011 - 07.2013
- Addressed customer inquiries, concerns, and grievances across multiple communication channels.
- Delivered prompt and accurate information to ensure the utmost customer satisfaction.
- Investigated and resolved customer issues or complaints by diligently identifying the underlying cause, presenting suitable solutions and following up to ensure a successful resolution.
Education
Postgraduate Diploma in Business Administration
Cardiff Metropolitan University,UK
Sri Lanka05-2019
Bachelor's Degree in HRM
Chartered Institute of Personnel Management
Sri Lanka04-2016
Skills
Problem solving skills
Communication skills
Customer service skills
Timeline
Assistant Manager - HR
KERRY LOGISTICS PVT LTD
01.2022 - 01.2023
Sales Assistant (Part Time)
Fashion Bug
12.2018 - 01.2022
Senior Executive - HR
MOQdigital Pty Ltd
10.2018 - 12.2021
Talent Executive
Jeylabs Pty Ltd
07.2013 - 10.2014
Customer Service Executive
American International Group
08.2011 - 07.2013
Postgraduate Diploma in Business Administration
Cardiff Metropolitan University,UK
Bachelor's Degree in HRM
Chartered Institute of Personnel Management
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