Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanawat Pan-Ngoen

Taupo,Taupo

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

The Mira Thai&Seafood Restaurant
Taupo City, Taupo
09.2023 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Suggested additional items to customers to increase restaurant sales.
  • Took accurate food and drink orders, using a POS ordering software system.

Restaurant Waiter

Thai delight Restaurant Taupo
Taupo City, Taupo
11.2023 - 04.2024
  • Greeted customers, provided menus and answered questions about menu items.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Resolved customer complaints in a polite manner according to company policy.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Education

High School Diploma -

Khokathiam Wittayalai School
Lopuri Thailand
03-2023

Heretaunga College
Upper Hutt, NZ
02-2019

Skills

  • Food presentation
  • Order Taking
  • Order Accuracy
  • Food safety understanding
  • Menu Recommendations
  • Customer Service
  • Table setting arrangements
  • Food allergy awareness
  • Menu Memorization
  • Compliance standards
  • Cash Handling
  • Supply Restocking
  • Payment Processing
  • Greeting guests
  • Performance Improvement
  • Dining customer service
  • Beverage Preparation
  • Liquor, wine, and food service
  • Menu presentation
  • Safe alcohol service
  • Team Collaboration
  • Tableside Service
  • Effective customer upselling
  • Positive and professional
  • Banquet Coordination
  • Check payment processing
  • Dish preparation
  • Food inspection

Timeline

Restaurant Waiter

Thai delight Restaurant Taupo
11.2023 - 04.2024

Restaurant Waiter

The Mira Thai&Seafood Restaurant
09.2023 - Current

High School Diploma -

Khokathiam Wittayalai School

Heretaunga College

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Tanawat Pan-Ngoen