I have a strong background in administration and am a reliable, trustworthy and organised person who is adaptable to change, thrives on meeting deadlines and creating structure. I enjoy helping others and organisations to achieve their goals and being that person that my colleagues come to rely on. Working with and supporting others comes naturally to me.
Overview
9
9
years of professional experience
Work History
Business Services Administrator
Feilding Health Care
Feilding, feilding
02.2022 - Current
Executed daily reconciliation of bank statements to verify financial data.
Completed daily tasks assigned by general practitioners and nursing staff.
Managed month-end debtors' processes to uphold financial integrity.
Facilitated effective communication among staff and patients for seamless operations.
Processed payroll and generated BCTIs for FHC shareholders in a timely manner.
Handled daily payment processing to ensure prompt receipt of funds.
Resolved security or door issues swiftly to safeguard premises.
Developed training materials for onboarding new employees in the department.
Container Terminal site Manager Hamilton
KiwiRail
Hamilton
02.2020 - 08.2021
Managed daily operations of CT site, ensuring compliance with safety regulations.
Coordinated staff rosters and planned leave to maintain workforce efficiency.
Oversaw budget management for CT site, monitoring expenses to adhere to limits.
Facilitated effective communication between KiwiRail staff and customers to address inquiries.
Conducted safety training sessions for new employees to ensure protocol understanding.
Implemented process improvements that enhanced operational efficiency across the site.
Monitored job progress and quality standards, resolving conflicts among team members promptly.
Collaborated with contractors and stakeholders to streamline project timelines and deliverables.
Administrator Palmerston North
KiwiRail
Palmerston North, Palmerston North
08.2016 - 02.2020
Executed administrative duties for all lower North Island KiwiRail Freight sites.
Utilized SAP for purchase orders and goods receipting, ensuring accuracy.
Organized meetings and provided comprehensive minutes for documentation.
Coordinated travel and accommodation logistics for staff training and meetings.
Contributed as a member of the Health & Safety team to promote workplace safety.
Managed PPE inventory and maintained an organized spreadsheet for tracking.
Implemented document control processes for efficient record-keeping across five sites.
Maintained office operations through effective communication with vendors and suppliers.
Skills
Administration and operations management
Workflow planning and scheduling
Effective communication and interpersonal skills
Time management and task prioritization
Team collaboration and teamwork
Adaptability and flexibility in work environments
Financial reconciliation and data analysis
Document and record management
Customer relationship management
Staff onboarding and training development
Conflict resolution and supervision
Motivation and self-motivation
Attention to detail and reliability
References
Jo Mclean, Previous Manager, Feilding Health Care, 0211690209
Vicki Richardson, Previous Manager, Feilding Health Care, 0274066360
Christine Paterson, Previous Manager, Feilding Health Care, 0276026898