Tania Gillum

• Uses Point of Sale system/cash register (cashier) to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash-in and closing procedures- accounting for all forms of money, bread, etc., during and the ending of the shift.
• Prepares subs, wraps and salads neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift without going over the chill line.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the Wash, Rinse, and Sanitize method of cleaning.
• Maintains a professional appearance and grooming standards.
• Performs light paperwork duties as assigned.
• Completes University of Subway courses as required.

• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Helps train staff to do their jobs correctly and understand the Subway methods.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Built strong relationships with customers through positive attitude and attentive response.
• Worked with team to identify areas of improvement and devised solutions based on findings.

• Trained employees in essential job functions.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• I was employed to be on Counter but the Owner moved me into a position where I was able to do every job in the store.
• Serve customers Counter / Lotto / Serve Chicken and Chips: Greet customers, provide a great service that I would like to receive.
• Cash handling skills. Chicken and Chips: Get orders ready as customers order their meals, package and hand to customers. Let staff know that we are running low and get them to cook more as needed.
• Hire out the Rug Doctor and exchange the Gas Bottle Refills.
• Handle customer complaints and requests Put cigarettes, tobacco in the cabinet when the order is received
• Compile a drinks list (Also Duty Manager Job) and hand to another staff member so they can fill the trolley and then i rotate stock and put new stock out
• Put out all confectionery when the order has been scanned in Duty Manager / Store room
• In sole charge of the store at times.
• Authorize liquor purchases for customers so staff and finish processing their purchases while adhering to the law Deal with customer complaints and requests Receipt in orders as they are received using SAP Credit products as needed
• Make sure the store is always clean, tidy and full of stock Rotate stock, date check, request tickets, put new promotional material out on display.
• Put out new tickets for that weeks specials. Working to a timeframe.
• Making sure myself and staff are doing our jobs and any extra jobs the manager requires of us.
• Cleaning the store, kitchen, bakery, storeroom to a high standard Reporting any issues to the Manager
• Go to counter when required, if its busy and to cover breaks and lunches Put product out instore Build a repour with Customers, Reps and Delivery Drivers
• Bakery
• Tray up, par bake products and package
• Finish bakery products for the cabinets
• Cook pies, hot food, chicken and chips
• Clean and do dishes throughout the day
• Maintain personal presentation Go to counter as required
• Help with receipting in orders as they arrive and help put stock out on the shelves
• Cover counter for breaks and lunches
• Prep for the next day List anything that needs ordering for the Bakery Manager to order
• Receipt in and count all pies that are delivered
• Kitchen
• Prepare and make all sandwiches and wraps for the day Get all prep ready for the next day
• Clean the chicken and chip fryers daily Marinate the chicken used for the chicken and chips
• Cook chicken and chips throughout the day as required
• Cook roast chickens and package to put in store
• Maintain cleanliness and health and safety standards
• Clean and do dishes throughout the day
• Maintain personal presentation
• Go to counter as required Help with receipting in orders as they arrive and help put stock out on the shelves
• Cover counter for breaks and lunches List anything that needs ordering for the Kitchen Manager to order
• Produce
• Temperature check and scan in new orders as they arrive Put stock out of shelves and rotate Cut, wrap and display product
• Clean produce shelves and containers Order new stock as needed Make a display of new product Put out advertising material

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Managed time to juggle multiple tasks simultaneously with ease.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• KITCHEN HAND - Wash, dry and put away dishes. Put rubbish out. Keep the kitchen to a high level of cleanliness.
• FOOD PREP - Prepare the food the chief has asked for and present it to a high standard ready to be added to meals, help prepare, deliver and help with serving.
• VENUE DELIVERY AND SERVICE - Pack and load the vehicle for delivery to the venue. Unpack, re-plate and serve food

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provide proactive weekly feedback to sellers regarding all showings and marketing activities.
• Input all listing information into marketing websites and update as needed. Input all client information into client database system.
• Regularly assist agent to manage & enhance agent’s social media presence. Track & coordinate all inbound leads from websites, social media & other online sources.
• Creating advertisements, posting photos and videos of available properties, producing brochures, flyers, stationary, billboards and any personal marketing products that are required.
• Gather information about people who are interested in buying or selling properties. Strong organisational skills. Maintain routine contacts with graphic designers, printers, mailers and other vendors to ensure that deadlines are met.
• Keep track of production, billing and shipping dates for advertising materials such as flyer's and brochures. Enter new contact names, address, and emails, open house guest books and other sources in our database.
• Develop prospects list - Locate addresses and phone numbers for targeted seller categories to use for direct mail.
• Create a warm call list from responses to mailings or other promotions.

• Serve students, parents and staff with their requests of lunch orders, uniform sales and sell fund-raising tickets
• Help with food preparation and make healthy lunches for the students, parents and staff within the time frame
• Answer telephone calls
• Cash handling Kitchen hand Cook meals
• Maintain personal presentation

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes
• Checkout operator, Attend Customer enquiries, perform calculations, maintain personal presentation
• Produce, cut, pack, wrap and rotate fruit and vegetables to ensure freshness and value for money.
• In sole charge of produce as I was the only one working there at the time.
• Change prices on shelves, rotate old labels for new ones in a timely manner.
• Stacking, rotating and packing stock.

• Three nights night-fill per week.
• One night in Lotto per week.
• One Sunday in Lotto per week.
• Attend Customer enquiries, perform calculations, maintain personal presentation.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• In sole charge at times.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Part time then to Full time.
• Checkout Operator, Lotto Operator, Produce Assistant every Saturday for three months.
• Relief worker in Butchery for three days as a meat packer.
• Delicatessen worker every morning for four days a week for seven months.
• Checkout operator, Attend Customer enquiries, perform calculations, maintain personal presentation.
• Produce Assistant, cut, pack, wrap and rotate fruit and vegetables to ensure freshness and value for money.
• Meat Packer, Wrap, label and stack meat cabinet and rotate stock.
• Delicatessen, Kitchen hand, serve customers, cook small meals, rotate stock and cut meat