Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
References
Timeline
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TANIA GOODGAME

Whanganui,MWT

Summary

An enthuastic, hardworking, reliable and competent team player with a "can do" attitude. With strong communication and organisational skills that contribute to exceptional customer service and time management.

Devoted to giving every customer a positive and memorable experience.

Overview

32
32
years of professional experience
1
1
Certification

Work History

CLEANER

Belmont Golf Club
, Wanganui
08.2023 - Current
  • Sanitized seven bathrooms in Clubhouse, including showers, toilets, sinks, and countertops.
  • Restocked essential supplies such as soap, toilet paper, and paper towels in restrooms.
  • Vacuumed carpets throughout Clubhouse, including entryways and stairwell.
  • Steam cleaned carpeted areas to maintain cleanliness and appearance.
  • Mopped stubborn stains on floor surfaces using appropriate chemical solutions.
  • Reported maintenance issues to management for timely resolution.
  • Collected trash from bathrooms and replaced bin liners with plastic bags.
  • Disinfected high-touch surfaces, including doorknobs, light switches, and handrails.

CANTEEN Server

Wanganui City Football Club
, Wanganui
04.2022 - 07.2023
  • Efficiently managed food and beverage orders during busy events.
  • Operated cash register and processed transactions with accuracy.
  • Trained new staff on store policies and procedures.
  • Maintained cleanliness of store by sweeping, dusting, and mopping spills.
  • Stocked and organized inventory to ensure merchandise freshness.
  • Performed daily opening and closing procedures, including money counting.
  • Greeted customers and assisted with product selection.
  • Utilized POS terminals to input orders and calculate totals accurately.

AVON SALES LADY/Team Leader

AVON AUSTRALIA LTD
Miranda, Sydney, AUSTRALIA
10.2005 - 11.2013

Assisted customers in selecting appropriate products and services based on needs.

  • Resolved inquiries and concerns promptly to enhance customer satisfaction.
  • Generated new business opportunities through effective cold calling campaigns.
  • Maintained accurate inventory records to ensure product availability.
  • Developed customized sales techniques to successfully upsell services to clients.
  • Participated in trade shows and sales events to promote products effectively.
  • Trained new hires on sales techniques and company policies for optimal performance.
  • Established key customer relationships to drive increased sales.

ACCOUNTS ADMINISTRATION OFFICER

ANSTO (AUTRALIAN NUCLEAR SCIENCE & TECHNOLOGY ORGANISATION
MENAI, Sydney, AUSTRALIA
01.2005 - 07.2005
  • Streamlined daily accounts administration for a leading nuclear science organization.
  • Processed invoices and payments accurately with financial software systems.
  • Maintained precise records of accounts receivable and payable transactions.
  • Generated comprehensive reports on accounts administration activities.
  • Executed data entry for financial transactions into accounting systems.
  • Developed efficient processes for managing accounts receivables and payables.
  • Identified and resolved discrepancies in account information promptly.
  • Provided essential administrative support to the accounting team.

ACCOUNTS PAYABLE CLERK

DATA EXPRESS AUSTRALIA
PORT BOTONY, Sydney, AUSTRALIA
10.2004 - 12.2004
  • Reconciled computer reports with manually maintained ledgers to ensure accuracy.
  • Calculated and produced checks for utilities, taxes, and operational payments.
  • Recorded debit, credit, and account transactions in spreadsheets and databases.
  • Verified, classified, computed, and posted accounts payable data, reconciling daily totals.
  • Monitored accounts to confirm timely payments.
  • Compiled and coded weekly invoices for accounting submission.
  • Assessed entries, calculations, and billing codes for precision.
  • Assisted in preparing journal entries related to accounts payable transactions.

ADMINISTRATION SUPERVISOR

HEIDELBERG GRAPHIC EQUIPMENT
Waterloo, Sydney, AUSTRALIA
02.2003 - 10.2004
  • Delivered exceptional administrative support to internal and external customers.
  • Managed accurate data entry for technician service timesheets.
  • Processed payroll, ensuring timely and precise compensation for employees.
  • Administered customer invoicing and PSA contracts within SAP system.
  • Handled credit issues and service contract inquiries with promptness.
  • Reconciled contractor invoicing with technician expenses to maintain records integrity.
  • Conducted invoice verifications and processed purchase orders efficiently.

ACCOUNTS ADMINISTRATION SUPERVISOR

MAYNE LOGISTICS (aka MAYNE NICKLESS)
MASCOT, Sydney, AUSTRALIA
03.1998 - 01.2003
  • Ensured timely and accurate invoicing and administration for EVEREADY, AMP, BIG W, COLES, COMPAQ, INTERNATIONAL MASTERS PUBLISHING, and WEIGHT WATCHERS contracts.
  • Developed vendor relationships to enhance communication and streamline payment processes.
  • Reconciled monthly vendor statements, resolving discrepancies effectively.
  • Assisted with month-end closing activities for accounts payable.
  • Monitored vendor accounts to guarantee prompt invoice payments.
  • Managed petty cash, payroll processing, and weekly profit & loss reporting.
  • Prepared balance sheets and spreadsheets for financial oversight.
  • Facilitated creditor and debtor liaison to maintain clear financial communication.

SALES PERSON

FARMERS TRADING CO. LTD
Wanganui Central, Wanganui
09.1993 - 03.1998
  • Engaged customers to assess needs and recommend suitable products.
  • Maintained optimal inventory levels and organized product displays for visibility.
  • Processed sales transactions accurately using point-of-sale systems.
  • Resolved inquiries and complaints professionally to enhance customer satisfaction.
  • Assisted in training new staff on sales techniques and best practices.
  • Provided personalized service to cultivate strong customer relationships.
  • Arranged merchandise displays to emphasize new styles and drive sales.
  • Conducted stock transfers, rotations, and stocktakes for efficient inventory management.

Education

Some College (No Degree) -

WANGANUI GIRLS COLLEGE
Whanganui, NZ

Skills

  • MS Excel and Word - Intermediate
  • SAP - Advanced
  • Customer service excellence
  • Attention to detail
  • Communication skills
  • Organizational skills
  • Administrative support
  • Time management
  • Staff training and development
  • Problem solving
  • Financial transaction processing
  • Inventory management
  • Multitasking and deadline adherence
  • Reliability and punctuality
  • Occupational health and safety leadership

Accomplishments

  • National Certificate in Retailing - Pass with Honours
  • OH&S Chairperson - 3yrs

Certification

  • Full Car License

Languages

Japanese
Elementary

Affiliations

  • Reading
  • Exercise
  • Shopping

References

References available upon request.

Timeline

CLEANER

Belmont Golf Club
08.2023 - Current

CANTEEN Server

Wanganui City Football Club
04.2022 - 07.2023

AVON SALES LADY/Team Leader

AVON AUSTRALIA LTD
10.2005 - 11.2013

ACCOUNTS ADMINISTRATION OFFICER

ANSTO (AUTRALIAN NUCLEAR SCIENCE & TECHNOLOGY ORGANISATION
01.2005 - 07.2005

ACCOUNTS PAYABLE CLERK

DATA EXPRESS AUSTRALIA
10.2004 - 12.2004

ADMINISTRATION SUPERVISOR

HEIDELBERG GRAPHIC EQUIPMENT
02.2003 - 10.2004

ACCOUNTS ADMINISTRATION SUPERVISOR

MAYNE LOGISTICS (aka MAYNE NICKLESS)
03.1998 - 01.2003

SALES PERSON

FARMERS TRADING CO. LTD
09.1993 - 03.1998

Some College (No Degree) -

WANGANUI GIRLS COLLEGE
TANIA GOODGAME