Tania Hayward
Palmerston North,Palmerston North
Summary
Efficiency-driven professional with excellent leadership, multitasking skills and problem-solving abilities developed several years of progressive administrative experience. Well-versed in managing all office administrative functions and successful at adapting quickly to changing business demands. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
20
20
years of professional experience
Work History
Office Administrator / Accounts Manager
Stowtec
, Palmerston North
04.2017 - Current
- Support Director in managing business operations on a day-to-day basis
- Managed and ran business operations independently in absence of the Director.
- Customer relations, communicating via phone, email, and in person.
- Quoting of jobs and product
- Handled order taking, confirmation, invoicing and freight dispatching to ensure successful order completion.
- Effectively scheduled and prioritised workshop jobs.
- Conducted daily financial tasks such as account reconciliation, bill payment, GST return filing, and invoicinga
- Using Accounts system, Xero
- Using Smartly Payroll, in conjunction with Timehub
- Assisted in staff recruitment
- Created all necessary documentation for new staff employment including agreements, policies, and Health and Safety induction.
- Managed stock control and order placement for workshop materials
- Updating H&S policies and procedures
- Collaborate with Director on new product R & D, writing installation manuals, ordering parts
Office Administrator
Automotive Design
, Palmerston North
03.2016 - 02.2018
- Daily administration duties including accounts payable, accounts receivable, accounts reconciliation, payroll, GST returns
- Customer service - taking payments, scheduling jobs
- Dropping off, picking up of customer vehicles
Volunteer Shop Assistant
Women's Refuge Op shop
, Palmerston North
05.2016 - 11.2016
- Assisting with Shop Sales
- Stock donations, pricing and restocking shop
Housekeeper/Cleaner
Karina Rest Home
, Palmerston North
11.2013 - 02.2016
- Managed sole responsibility for maintaining cleanliness of residents' rooms, bathrooms, and shared areas.
- Establish friendly, helpful, honest and respectful relationships with residents in their home.
- Working closely with management, nursing, and caregiving teams to offer support and aid when required.
Volunteer Shop Assistant
SPCA Op shop
, Palmerston North
08.2013 - 08.2014
- Assisting with Shop Sales
- Stock donations, pricing and restocking shop
Home Educator
PORSE In-Home Childcare
, Palmerston North
04.2009 - 02.2012
- Cared for young children in my own home whilst raising my own children, providing a safe, fun and educational based environment
Client Services Administrator
PORSE In-Home Childcare
, Palmerston North
11.2006 - 02.2008
- Maintained accurate records and regularly updated all contracts.
- Managing the WINZ childcare and Oscar subsidies. Liaising with WINZ Officer
- Inputting of wages for 100+ educators
- Accounts receivable, cash handling
- Building and maintaining relationships with families and educators
Travelling
Egypt, Europe and Australia
02.2006 - 08.2006
Corporate Receptionist
Restaurant Associates at Goldman Sachs
, London
09.2004 - 02.2006
- Scheduling and managing the computerised bookings for the 'Executive Fine Dining' meeting rooms
- Ensure all meeting rooms and ready on time4
- Meet and greet of clients and bankers
- Typing and presentation of menus
- General reception duties
Education
7th Form - Outdoor Pursuits Course
Mackenzie College
Fairlie, South Canterbury12-1995
School Certificate -
PN Girls High School
Palmerston, NZ12-1994
Skills
- Customer Relationship Management (CRM)
- Office Management
- Payroll Administration
- Business Administration
- Xero expertise
- Inventory Management
References
References available upon request.
Timeline
Office Administrator / Accounts Manager
Stowtec
04.2017 - Current
Volunteer Shop Assistant
Women's Refuge Op shop
05.2016 - 11.2016
Office Administrator
Automotive Design
03.2016 - 02.2018
Housekeeper/Cleaner
Karina Rest Home
11.2013 - 02.2016
Volunteer Shop Assistant
SPCA Op shop
08.2013 - 08.2014
Home Educator
PORSE In-Home Childcare
04.2009 - 02.2012
Client Services Administrator
PORSE In-Home Childcare
11.2006 - 02.2008
Travelling
Egypt, Europe and Australia
02.2006 - 08.2006
Corporate Receptionist
Restaurant Associates at Goldman Sachs
09.2004 - 02.2006
7th Form - Outdoor Pursuits Course
Mackenzie College
School Certificate -
PN Girls High School
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