Tania Nohotima
Renwick,MBH
Summary
Provided exceptional customer service and support in hospitality settings for over 12 years. Operated a successful home-based business for nearly 7 years. Assisted with farm work as needed, demonstrating a willingness to help others. Maintained strong listening skills and attentiveness to customer needs. Demonstrated reliability and loyalty in all professional interactions. Applied effective communication and time-management skills to complete tasks efficiently. Embraced challenges with a positive, self-motivated attitude. Seeking a role that presents new challenges and opportunities for professional development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Beautician & Business Owner
T N Beauty
01.2019 - 01.2025
- Established and maintained a beauty business to deliver exceptional services and products.
- Executed a variety of beauty services to meet diverse client needs.
- Facilitated client bookings and payment transactions to enhance customer experience and support marketing efforts.
Meat Processor
AFFCO Wairoa
01.2019 - 01.2020
- Executed mutton slaughter and lamb cutting processes to ensure quality and efficiency.
- Implemented and monitored hygiene and safety protocols to safeguard workplace health.
Manager | Head Chef | Head Barista
Eastend Café & Bar
01.2014 - 01.2019
- Oversaw bar operations and alcohol service to ensure compliance with regulations.
- Directed catering and baking operations to ensure high-quality service delivery.
- Executed and managed night-time and off-premises functions with precision.
- Managed daily operations of café, ensuring smooth opening and closing procedures.
- Developed and oversaw staff scheduling processes.
- Oversaw cash management and executed daily balancing procedures.
- Executed eftpos and cash transaction processing with precision.
- Executed preparation and delivery of bank deposits with precision.
- Facilitated advertising and promotional initiatives to enhance brand visibility.
- Oversaw staff supervision and training initiatives to enhance team performance.
- Managed stock levels and inventory control processes.
- Ensured adherence to cleaning and hygiene standards across all facilities.
- Oversaw supply ordering and delivery management processes.
Customer Service Assistant
The Club Restaurant
01.2012 - 01.2013
- Managed order intake and ensured high-quality customer interactions to enhance overall service experience.
- Maintained transaction integrity by processing cash and EFTPOS payments efficiently.
Education
NCEA Level 1 - Mathematics, English, Food Technology, Textiles, Gateway, Agriculture
Wairoa College
01.2015
Skills
- Achieved high guest satisfaction ratings through effective team collaboration and service excellence Enhanced operational efficiency by implementing best practices in hospitality management Fostered a welcoming environment that encouraged repeat business and positive reviews
- Achieved high client satisfaction rates through expert application of lash and waxing services Enhanced service offerings by implementing new techniques and products Increased repeat business through exceptional customer care and follow-up
- Executed safe and reliable driving practices to maintain high standards of road safety and customer satisfaction
- Conducted regular health and safety audits to identify hazards and promote a safe work environment
Certification
- Food and Hygiene Safety (Level 3) – Unit 27955
- New Zealand Certificate in Cookery (Level 3)
- Barista Qualification
- First Aid (Current)
- Manager’s Certificate (Current)
- Liquor Licence (Current)
- 2013 CACTUS Graduate
Interests & Activities
Horse riding, Community and Police Force involvement, Hunting and fishing, Family time, Meeting new people, Beauty and personal care
Other
- Full New Zealand Driver’s Licence
- Completed Police Check
- Own vehicle
Timeline
Beautician & Business Owner
T N Beauty
01.2019 - 01.2025
Meat Processor
AFFCO Wairoa
01.2019 - 01.2020
Manager | Head Chef | Head Barista
Eastend Café & Bar
01.2014 - 01.2019
Customer Service Assistant
The Club Restaurant
01.2012 - 01.2013
NCEA Level 1 - Mathematics, English, Food Technology, Textiles, Gateway, Agriculture
Wairoa College