Tania Gordon
Opotiki,BOP
Summary
Dynamic team leader and programmer with a track record of fostering teamwork and enhancing communication at Seeka Opac. Excelled in client service, managing high-pressure situations with poise, and leveraging strong computer skills for efficient operations. Demonstrated exceptional time management and oral communication, contributing significantly to project successes and team productivity.
Overview
14
14
years of professional experience
Work History
RSE Pastoral Support
Seeka Opac
01.2020 - 08.2024
- Participated in meetings, contributing valuable insights on RSE progress and advocating for appropriate accommodations and modifications
- Timesheets Payroll
- Audit
- General computer knowledge spreadsheets
- Managed 250 Staff every season
Receptionist
Seeka Opac
02.2018 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Seasonal Worker
Opac
01.2011 - 02.2018
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Skills
- Proven ability to contribute in a team environment
- Strong programming skills and computer literacy
- Well developed team leadership capability
- Effective time management skills
- Well developed written and oral communication
Timeline
RSE Pastoral Support
Seeka Opac
01.2020 - 08.2024
Receptionist
Seeka Opac
02.2018 - 01.2020
Seasonal Worker
Opac
01.2011 - 02.2018
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