Tania Marie McCann

Key responsibilities:

• Mentor and guiding a team of eight employees to achieve monitoring and enforcement outcomes.
• Co-ordinate and improve a comprehensive monitoring programme for resource consent holders.
• Management of an incident response programme.
• Management of an enforcement programme including a range of outcomes, from advice and education through to prosecution.
• Conduct training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Relationship building with customers through positive attitude and attentive response.
• Support open and professional relationships with team members to achieve quick resolutions for various issues.

Key responsibilities:

• Organisational narrative
• Development and implementation of communication/marketing plans for consultation on corporate documents such as Long-term Plan, Annual Plan.
• Internal communications
• Issues management/reputational risk management
• Stakeholder engagement
• Led a team of two
• Supporting brand management within the organisation.

Key responsibilities:

• Strategic planning and implementation of communication plans.
• Updating website and social media pages .
• Supporting brand management within the organisation.
• Development and implementation of campaigns to fit target audience and achieved outcomes.
• Co-ordination and support of events, including preparing collateral, developing advertising campaigns to promote and supporting staff with key messaging.
• Media relationships and management of inquiries.
• Issues management/reputational risk management.
• Provide strategic communications advice to senior management and governance.

Key responsibilities:

• Administering the National Travel Assistance Policy for Southland Hospital patients who need to travel to access specialist medical care
• Dealing with all public enquiries relating to travel, establishing if patients meet the comprehensive criteria for assistance, guiding patients through their entitlements and the claims process, as well as doing bookings for patients who require assistance with their travel requirements
• Ongoing liaison with Ministry of Health staff, hospital staff at all levels, patients, travel agents, accommodation providers and staff at Ronald McDonald Houses around New Zealand.

Key responsibilities:

• All admin tasks including providing assistance to service manager.
• Health and safety officer.

Key responsibilities:

• A wide range of administrative tasks.
• Processing/coding accounts
• Monitoring budgets.

Key responsibilities:

• Writing all advertising features.
• Supervising and mentoring reporters.
• Interviewing and preparing news and feature articles.
• Sub-editing and preparing the newspaper for print.

Key responsibilities (on secondment from Southland Express to take up this contract):

• Development and implementation of a communications plan for the Meningococcal B Immunisation Programme in Southland.
• Management of all media releases and enquiries, promotional activities, preparation of newsletters, development of resources, distribution of information to all stakeholders.
• Development of proposals and engagement for sponsorship opportunities.
• Provided cover for SDHB's Communications Manager, while she was on leave for six weeks

Key responsibilities:

• All aspects of the newspaper, including supervising staff, preparing stories, proof reading, laying out pages, dealing with columnists, clients and a range of staff at our parent company in Dunedin.
• I also regularly filled in as acting manager and prepared a number of other specialist publications including a regular tourism publication “Experience Southland”.