Tanjam Kaur
Queenstown,OTA
Summary
Brimming with creativity and keen eye for beauty, well-versed in latest beauty techniques and trends, including skincare and makeup application. Possesses strong technical skills in performing facials and applying makeup. Committed to helping clients look and feel their best.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Phone Zone
Queenstown
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Greeted customers and provided outstanding customer service.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Makeup Artist
Self Employed
Delhi
03.2016 - 11.2022
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Scheduled onsite and offsite makeup appointments for clientele.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
- Attended industry conferences and workshops to stay current on new trends and techniques.
- Conducted consultations to understand client's desired look.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
- Adapted quickly to emerging makeup trends, keeping services relevant and appealing to broad client base.
Education
Bachelor Of Commerce -
Delhi University
Delhi06.2014
Skills
- Sales and upselling
- Appointment scheduling
- Client consultation
- Sales proficiency
- Supply restocking
- Inventory management
- Product knowledge
- Decision-making
- Active listening
- Product upselling
- Product and service explanations
- Sales expertise
- Selling and upselling
Languages
English
Professional Working
Hindi
Full Professional
Timeline
Retail Sales Associate
Phone Zone
08.2024 - Current
Makeup Artist
Self Employed
03.2016 - 11.2022
Bachelor Of Commerce -
Delhi University