Detail-oriented Grocery Manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Manager
Freshchoice Prebbleton
07.2024 - Current
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Conducted regular performance evaluations to identify areas for improvement within the team.
Dealing with the company representatives and making decisions on new products and reviewing deletions.
Improved overall sales by identifying market trends and optimizing product selection.
Duty Manager
New World Ferry Road
04.2023 - 06.2024
Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
Trained employees in essential job functions.
Supervised and coordinated team to provide guidance and support and maximize performance.
Improved customer satisfaction by promptly addressing and resolving customer's concerns and complaints.
Look after the whole store during the evening time to ensure the store presentation is up to the standard.
Grocery Assistant Manager
New World St Martins
11.2021 - 11.2022
Aided in maintaining accurate inventory levels through regular counts and timely restocking efforts.
Collaborated with team members to complete tasks efficiently and maintain optimal store conditions.
Contributed to loss prevention efforts by monitoring store activity and reporting suspicious behaviour to supervisors.
Assisted in ordering and display planning.
Night Fill Assistant Manager
New World
01.2021 - 06.2022
Developed strong working relationships with staff, fostering a positive work environment.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily operations to maintain store cleanliness and organization.
Education
NZ Diploma in Business - Business management and accounting
Ara Institute of Canterbury
Skills
Product knowledge
Decision-making
Organizational skills
Buying and Negotiation Skills
Excellent Communication
Task driven
Attention to Detail
People skills
Customer service
Team Building
Microsoft office
Training and development of staff
Certification
Certified Forklift Operator
License Controller Qualification
Duty Managers Certificate
Leadership 1,2&3
First Aid Certificate
References
Referees available on request.
Timeline
Grocery Manager
Freshchoice Prebbleton
07.2024 - Current
Duty Manager
New World Ferry Road
04.2023 - 06.2024
Grocery Assistant Manager
New World St Martins
11.2021 - 11.2022
Night Fill Assistant Manager
New World
01.2021 - 06.2022
NZ Diploma in Business - Business management and accounting