Sophie Tanner
Longburn,Palmerston North
Summary
Resourceful Procurement Business Support Analyst known for high productivity and efficient task completion. Specialize in strategic sourcing, contract negotiation, and supplier relationship management. Excel in problem-solving, communication, and adaptability to drive successful outcomes in procurement processes.
Overview
2026
2026
years of professional experience
Work History
Business Support
Totally Vets Awapuni
01.2021 - Current
- Responsible for daily management of reception and appointment scheduler
- Responding promptly to customer enquiries in person or via telephone, letter and e-mail – always in a professional & efficient manner
- Using the in-house CRM systems to record necessary information & converting into Excel spreadsheets for further instigations.
- Processing all of clinic’s stock, ordering, receipting, pricing &
- On charging sub-contractors to clients
- Following up on key account for credits, invoices and missing stock
- Over the counter sales, that wear well
Receptionist/Administrator
Massey University Farm Services
01.2017 - 01.2021
- Reconciliation & banking for of Vet Hospital
- Processing stock orders, medications and forward orders
- Intuitively know what stock and medication with a good understand of the dairy seasons.
- Keeping a good relationship with key account holders
- Processing new client accounts & maintaining customer accounts
- Hosting & organizing customer events.
- Organizing staff rosters
- Health & Safety procedures along with evacuations
- Typing up of quotes/ tenders and pricing
- Responding promptly to customer enquiries in person or via telephone, letter, and e-mail – always in a professional & efficient manner
- Triaging emergencies and making bookings accordingly
- Using the in-house CRM systems to record necessary information & converting into Excel spreadsheets for further instigations.
- Directing requests and unresolved issues to line manager or appropriate team members
Owner of Horse Adgistment
Awahuri Acres
01.2014 - 01.2017
- Day to day running of farm
- Stock management & care
- GST
Client Relations
CityVets/Pet Doctors Palmerston North
01.2008 - 01.2014
- Receptionist
- Puppy pre-school teacher
Accounts Administrator
Café Cuba
- MYOB entries, sales, invoicing
- Payroll
- Banking reconciliations & float
- GST
- Filing and archiving
- Recycling
Education
Some College (No Degree) -
PNGHS
Skills
- Ability to work productively in a team and independently
- Organizational, communicational and leadership skills
- Excellent computer literacy
- Work admirably within deadlines and under pressure
- Empathetic, reliable, honest and trustworthy
- Excellent telephone manner
- Customer relationship management
- Appointment scheduling
- Bank reconciliation
- Inventory management
- CRM data entry
- Emergency triage
- Event organization
- Staff coordination
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Financial reporting
- Sales processing
- Business support
References
Courtney Tarttelin 027 823 1217
Veterinarian, TotallyVets Awapuni
Olivia, Meyer 027 379 0820
Veterinarian, Massey University
Timeline
Business Support
Totally Vets Awapuni
01.2021 - Current
Receptionist/Administrator
Massey University Farm Services
01.2017 - 01.2021
Owner of Horse Adgistment
Awahuri Acres
01.2014 - 01.2017
Client Relations
CityVets/Pet Doctors Palmerston North
01.2008 - 01.2014
Accounts Administrator
Café Cuba
Some College (No Degree) -
PNGHS
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