Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Hi, I’m

Tanny Chin

Optical Dispenser
Flat Bush,AUK

Summary

I have had more than 22 years and of experience working as an Optical assistant / Dispensing optician at both an individually owned. Both practices were located in areas with a significant proportion of individuals of Asian descent, thus enabled me to hone my skills in Mandarin and Cantonese. Additionally, I have started to be an optical assistance since 2000, after 2 years later I had become practice manager of one of the branches and I’d joined Visique Botany since 2008. I have operated on Optomate Premier and Sunix Vision. I am also comfortable with working on computers and I am adept at using Microsoft Word, Excel and PowerPoint.   I have finished my optical dispensing course in August 2016 and I would very much look forward to how I can contribute my abilities and experience to your practice. Thank you for your time.

Overview

24
years of professional experience

Work History

Visique Botany
Flat Bush , Auckland

Dispensing Optician
11.2020 - Current

Job overview

  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Managed client frame selection processes and walked through lens options.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.

Optik Eyecare
Pukekohe , Auckland

Dispensing Optician
11.2019 - 11.2020

Job overview

  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.
  • Documented customer prescriptions, wrote detailed work orders and collect payments to facilitate smooth appointments.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
  • Supported staff training, development and evaluation.
  • Prepared and reviewed documents for potential and existing clients.
  • Scheduled team members in busy office settings to facilitate appropriate coverage.

Vision Centre
Botany, Auckland

Dispensing Optician
04.2019 - 11.2020

Job overview

  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Managed client frame selection processes and walked through lens options.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Managed and motivated employees to be productive and engaged in work.

Visique Botany, Botany

Dispensing Optician
07.2008 - 04.2019

Job overview

  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Recommended specific lenses, coatings and frames to suit individual patient needs.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Repaired and adjusted frames to meet patient needs.
  • Recommended specific lenses, coatings and frames to suit individual patient needs.
  • Managed client frame selection processes and walked through lens options.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.

Optics Point
, Malaysia

Branch Manager
06.2003 - 04.2007

Job overview

  • Planned work schedules to maintain adequate staffing levels.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Repaired and adjusted frames to meet customer needs.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.

Man Kok Optical
, Malaysia

Dispensing Assistant
06.2001 - 02.2003

Job overview

  • Fitted and adjusted eyeglasses
  • Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes
  • Helped patients select frames according to desired style and color
  • Recommended lenses, lens coatings and frames to suit client needs
  • Glaze spectacle lenses to fit into full metal frame, plastic frame, nylon frame
  • Know how to get previous progressive design
  • Clinically Related roles:
  • Conducted preliminary screening examinations including external examination, central and
  • Peripheral visual fields
  • Educated patients about proper contact lens care, visual hygiene safety and cornea refractive therapy contact lenses
  • Trained patients to safely insert and remove soft contact lenses and cornea refractive therapy contact lenses
  • Conducted visual field tests to measure field of vision, GDX PRO and Optical Coherence
  • Tomography Scan
  • Reception and customer service:
  • Answering phone calls and scheduling appointments
  • Selling clip ons, cases, lens cleaners, and cords
  • Dealing with Enable Subsidies, Higher level subsidies, Healthpac subsidies and insurance claims
  • Ensuring a clean and tidy practice at the beginning and end of the day
  • Pricing stock and doing stock take.
  • Banking at the end of the day
  • Insurance claim for spectacle frame and spectacle lenses., Ordering frames
  • Refraction
  • Fitted and adjusted eyeglasses and contact lenses
  • Used lensometers to measure and record patients' lens power
  • Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes
  • Helped patients select frames according to desired style and color.

Education

Tafe
Sydney

OTEN/TAFE NSW Certificate IV in Optical Dispensing
06.2016

ST PATRICK (SABAH)

01.2002

Skills

  • Training & Development
  • Team Management
  • Problem Resolution
  • Customer Service
  • Maintenance & Repair
  • Frames Adjustment
  • Lens recommendations
  • Customer education
  • Detailed work orders
  • Optometry support
  • Insurance verification
  • Eyewear brands
  • Contact lens fitting
  • Strong communication skills
  • Optical orders
  • Insurance billing procedures
  • Quality control

Interests

Tanny

HOBBIES , Bikram yoga, reading books, watching movies, Zumba and cooking. I’m a zumba instructor under license.

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Dispensing Optician

Visique Botany
11.2020 - Current

Dispensing Optician

Optik Eyecare
11.2019 - 11.2020

Dispensing Optician

Vision Centre
04.2019 - 11.2020

Dispensing Optician

Visique Botany, Botany
07.2008 - 04.2019

Branch Manager

Optics Point
06.2003 - 04.2007

Dispensing Assistant

Man Kok Optical
06.2001 - 02.2003

Tafe

OTEN/TAFE NSW Certificate IV in Optical Dispensing

ST PATRICK (SABAH)

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