Tantai Anakakul
Hillsborough,AUK
Summary
I am a versatile professional with experience in customer service, lifeguarding, and swim instruction. As a Swim Teacher and Lifeguard at YMCA, I have developed strong communication skills, ensured safety, and provided personalized feedback to swimmers. My role as a Customer Service Cashier at Mini Siam involved handling transactions, resolving customer queries, and leading front-of-house operations. My diverse background demonstrates my commitment to exceptional service and safety.
Overview
4
4
years of professional experience
Work History
Swim Teacher
YMCA
06.2024 - Current
- Established strong relationships with students'' parents or guardians through open communication channels about their child''s progress.
- Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
- Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.
Lifeguard
YMCA
11.2023 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Customer Service Cashier
Mini Siam - Thai Eatery and Takeaway
02.2020 - 10.2023
- Comprehensive communication via telephone and in person
- Responsibility with financial transactions and balancing
- Resolution of customer queries and complaints
- Leadership in front of house and problem solving issues that arise
Education
Bachelor of Commerce - Marketing
University of Auckland
Auckland, NZSt Kentigern College
10.2023
Skills
- Telephone Reception
- Customer Satisfaction
- Threat Assessment
- Strong communicator
- Public Safety
- Lifeguard certification
- Customer Relationship Management
- Safety oversight
- CPR and AED Training Certificate
- Hazard Detection
- Health and Safety Certificate
REFERENCES
• Tanya Sae-Hia, Q300 Pilot, Air New Zealand,
New Zealand, +64 21 1642086
• Purin Pongjak, Head Chef, Mini Siam,
New Zealand, +64 21 0594700
Hobbies
Football, golf, swimming, Basketball
Timeline
Swim Teacher
YMCA
06.2024 - Current
Lifeguard
YMCA
11.2023 - Current
Customer Service Cashier
Mini Siam - Thai Eatery and Takeaway
02.2020 - 10.2023
Bachelor of Commerce - Marketing
University of Auckland
St Kentigern College
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