Tanvi Nanda
Auckland,New Zealand
Summary
Results-driven and strategic MBA professional with extensive experience in B2B sales and key account management. Proven expertise in cultivating long-term client relationships, driving revenue growth, and executing sales strategies that enhance market share. Adept at negotiating contracts, leading cross-functional teams, and delivering client-centric solutions. Strong analytical and leadership skills, with a data-driven approach to decision-making.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Customer Service Associate
MarketsAndMarkets Research Pvt. Ltd.
Pune, India
08.2022 - 09.2024
- Managed a portfolio of key enterprise accounts, contributing to 40% of total team revenue.
- Developed and executed customized sales strategies to increase client retention and satisfaction, leading to a 7%–10% increase in annual revenue.
- Negotiated high-value contracts, ensuring mutually beneficial terms for both the company and clients.
- Conducted in-depth market research to identify growth opportunities and align sales strategies with industry trends.
- Led cross-functional teams, collaborating with marketing, product, and customer service departments to enhance the client experience.
- Utilized CRM tools (e.g., Salesforce, HubSpot, ZOHO) to track customer interactions, improve pipeline management, and optimize sales performance.
Senior Business Development Executive
Global Markets Insights Pvt. Ltd.
Pune, India
08.2020 - 08.2022
- Spearheaded B2B sales initiatives, achieving 120% growth in revenue within a quarter.
- Built and maintained strong relationships with key decision-makers, successfully expanding client accounts by 15%.
- Identified and pursued new business opportunities, increasing market penetration in ASIAN countries.
- Developed and delivered high-impact sales presentations, enhancing client engagement, and conversion rates.
- Negotiated and closed high-value contracts, ensuring profitable, long-term partnerships.
- Collaborated with marketing teams to align sales strategies with lead generation efforts.
- Provided mentorship and training to junior sales representatives, enhancing team performance.
Business Development Executive
HTF Market Report
Pune, India
10.2019 - 08.2020
- Drove global corporate sales and revenue generation from inbound and outbound sales
- Managed client acquisition, retention, and post-sales engagement; strengthened communication through calls, emails, and personalized consultations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
MBA - Marketing
Sinhgad Institute of Management
Pune, India07-2019
Skills
- Customer service
- CRM and Sales Automation Tools
- Sales strategy
- Cross-functional Team Leadership
- Contract negotiation
- Cold calling and email marketing
- Customer Acquisition and Retention
- Consultative and Strategic Selling
- CXO Engagement and Negotiation
- B2B Sales and Business Development
Affiliations
- Cooking, Dancing, Gardening, Reading
Languages
English
Native/ Bilingual
Accomplishments
- State-level athlete
- Interschool Dance Performance
- Experienced therapist and life coach
Certification
- Ace Performer Award in 2020 for the Best Performer in the Team
- Spotlight Award in 2021 for exceeding sales targets
- Received Internal Promotion in 2022 and 2024 consecutively along with a team.
References
References available upon request.
Timeline
Senior Customer Service Associate
MarketsAndMarkets Research Pvt. Ltd.
08.2022 - 09.2024
Senior Business Development Executive
Global Markets Insights Pvt. Ltd.
08.2020 - 08.2022
Business Development Executive
HTF Market Report
10.2019 - 08.2020
MBA - Marketing
Sinhgad Institute of Management
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