Tanya Gardiner
Summary
Professional sales leader with comprehensive experience in channel management and strategic partnerships. Demonstrates strong focus on team collaboration and achieving results, with adaptability to meet changing needs. Skilled in developing and executing sales strategies, fostering client relationships, and driving revenue growth. Known for reliability, effective communication, and leadership capabilities.
Overview
22
22
years of professional experience
Work History
National Channel Manager
Air New Zealand Cargo
11.2023 - Current
- Developed annual budgets for the national channel program, based on Current Account Forecasts, New Opportunities and current AirNZ Schedule.
- Improved communication channels between internal departments such as finance, operations, customer service by facilitating regular meetings focused on streamlining workflows.
- Provided exceptional support to channel partners, ensuring timely resolution of issues and fostering long-term partnerships.
- Continuously monitored and adjusted strategies to maintain a competitive edge in the market, ensuring long-term success for the company.
- Implemented account management strategies that improved customer satisfaction and retention rates.
- Increased channel sales by developing and implementing strategic plans for national accounts.
- Also worked initially at AirNZ Cargo in the eCommerce channel, managing Top Spending National and International Revenue clients
Account Executive
Cameron Air and Seafreight
10.2019 - 11.2023
- Introduced to International Air and Seafreight Shipping; and Selling
- Trained and Certified in CargoWise: CargoWise Certified Operator & CargoWise Certified Specialist
- Managed, maintained and grew client base and revenue during worldwide Covid Pandemic.
- Cross-sold additional products and services to increase profitability within accounts.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Account Executive
FedEx Express
01.2008 - 10.2019
- FedEx Ambassador Winner, Asia Pacific 2017, 2016 & 2012
- Increased sales successfully year over year
- Addressed customer questions and concerns regarding products, prices and availability
- Consistently secured new accounts, resulting in a 50% increase in year over year revenue
- Recognized as top sales generator
- Tracked RFPs and bids to develop new business opportunities
- Identified, coordinated and participated in client relationship-building activities and meetings
- Developed growth plans by identifying key clients, key targets and priority service lines
- Retained and ensured proper handling and care of 500 existing client accounts.
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
Account Executive
DHL Express
01.2003 - 03.2006
- Sales Person of the Year for New Zealand, Achieved more than $1 Million of New Business in 2005
- Acquired new business and drove revenue streams by providing quality service to clients.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Education
Bachelor of Commerce - Commerce
Lincoln University
Certificate of Proficiency - Organisations And Management
Open Polytechnic
Online07-2025
Skills
- Customer engagement & Customer relationships
- Account Management
- Sales strategies implementation
- Negotiation skills
- Strong presentation skills
- Sales expertise
- Lead generation, Revenue generation & Pipeline Management
- Data-driven decision making
- Channel development
- Brand awareness
- Salesforce
- Teamwork and collaboration
Interests
Hobbies: , International Travel, Pilates (just for fun), Mum of two exceptional kidlets
Dog Mum to a German Shepherd and Shiatsu Poodle :-)
Timeline
National Channel Manager
Air New Zealand Cargo
11.2023 - Current
Account Executive
Cameron Air and Seafreight
10.2019 - 11.2023
Account Executive
FedEx Express
01.2008 - 10.2019
Account Executive
DHL Express
01.2003 - 03.2006
Bachelor of Commerce - Commerce
Lincoln University
Certificate of Proficiency - Organisations And Management
Open Polytechnic
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