Tanya Riggs
Taupo,WKO
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams with a proven track record in inventory control and quality assurance.
Expert in staff training and scheduling, enhancing daily workflows and ensuring exceptional guest experiences. effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Adept at conflict resolution and fostering teamwork, driving operational excellence through effective leadership and attention to detail.
Overview
1
1
year of professional experience
Work History
Team Leader
The Reef Resort
Waipahihi, Taupo
2024.12 - Current
- Trained and managed a small team
- Placed Linen orders , Restocking and organisation of Linen cupboardsReplaced Carry Caddys ready for housekeepers.
- Final checking of all Rooms/Units for incoming guests.
- Organisation of each Team/staff members daily list of room cleans/resets required.
- Liasing with Managers of resort
Skills
- Team management
- Inventory control (Linen)
- Quality assurance (Final room checks)
- Scheduling coordination
- Staff training if/when required
- Time Management
- Leadership
- Conflict resolution
- Attention to detail
- Task delegation
- Work Planning and Prioritization
- Daily workflow improvement
- Verbal and written communication
- Problem-solving
- People management
- Analytical thinking
- Team supervision
- Teamwork and collaboration
- Quality improvement
Head Cleaner Ascot Asure Motel Taupo
Effectively performed a variety of cleaning duties to ensure that motel units & apartments were of a high level of cleanliness & hygiene in a timely manner
Housekeeping Work History
- Ashbrook Motel
- Cascades Motel
- Prince Motel
- Great Lake Motel
- I chopped and changed motels but have been motel cleaning since March 2017.
I
Qualifications
- Proficient MS Office Certificate 2004
- Initiate Wahine Programme..The Development Hub 2023
References
- Sapphire Karaitiana - Manager - Ascot Asure Motel
- 022 649 4214 - sapphirek@ascotasure.co.nz
Georgia Single - The Development Hub - 0273622416 - georgia@thedevelopmenthub.nz
Leighanne Webb - Personal Reference/Friend - 021 089 43025
Timeline
Team Leader
The Reef Resort
2024.12 - Current