Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tanya Warren

Tanya Warren

Te Aroha,WKO

Summary

I started working at Health Te Aroha in May 2008. I worked in reception as a Medical Receptionist and was later promoted into the role of Reception Team Leader. Alongside that role, I filled the Practice Manager role for six months prior to the practice employing a Business Operations Manager. I then moved up a new position into Practice Support/Finance role in 2021 to work alongside the Business Operations Manager. At that time, Heath Te Aroha purchased Health Ngatea which what meant for me, included working across both practices which I currently still do. I am a sociable person with excellent communication skills, and I work well in both a team environment and independently. I'm motivated and work hard in all aspects of my job. I am a problem solver, empathetic, organised, reliable and honest. I have completed a Health and Safety Course Qualification to enable safety to our workplace. I am also familiar with the use of both Medtech and Indici practice management systems.

Overview

20
20
years of professional experience

Work History

Practice Support/Finance Assistant

Health Te Aroha/Health Ngatea
10.2021 - Current
  • This position involves attending meetings with the Business Operations Manager, providing staff training, completing daily emails, claiming in which provides a bonus for performance and achievement, accounts payable/receivable, bank reconciliation of company and patient accounts, consolidating cash across both practices monthly. Clinical templates, Payroll, PAYE, GST when required.

Medical Receptionist/Team Leader

Health Te Aroha
05.2008 - 10.2021
  • This position consisted of patient scheduling, checking in and out patient's and payments for billing, responding to daily emails, patient queries and complaints, stationery ordering, managing staff leave and rosters, setting up clinical templates, internal claiming, accounts payable/receivable, bank reconciliations, monthly cash banking's and contributing to meet 100% quality target every quarter. Payroll, PAYE, GST when required.

Small Home Business

Home
07.2003 - 04.2008
  • Mother of three children.
  • Completed Payroll,PAYE/GST returns from home for small business's during this period of time.
  • Small Business Owner of a Tyre Shop.

Education

Some College (No Degree) -

Paeroa College
Paeroa, WKO

Skills

  • Teamwork & Leadership
  • I have gained valuable teamwork skills during my time working at Health Te Aroha My current position involves claiming, accounts payable/receivable, invoice management, cash management, bank reconciliations, staff training and overall practice support to staff
  • Communication
  • Having strong communication skills is vital in my role and these have developed greatly over fifteen years I have been employed at Health Te Aroha I am competent with both verbal/nonverbal and written communication which also includes good listening and observing skills I am confident with public and group speaking and feel comfortable communicating with my colleagues, patients and external providers
  • Integrity
  • I feel that my integrity is a key part of my success Being honest, reliable and responsible enables employers to trust me as a valued employee This is a huge responsibility as I am frequently working with large amounts of money with full access to internet banking Also providing support and compassion to unwell patients, as well as being required to maintain patient confidentiality
  • Customer service skills
  • Working in a health care practice, my customer service skills have been well attuned with the use of active listening skills, problem-solving, interpersonal skills and empathy to ensure the patient has a positive experience My role also requires me to respond to patient complaints in which strong customer service skills is vital – particularly when dealing with challenging clients
  • Computer skills
  • I am competent with using a computer and Microsoft Office programmes I am also familiar with using both Medtech and Indici Practice Management Systems

Timeline

Practice Support/Finance Assistant

Health Te Aroha/Health Ngatea
10.2021 - Current

Medical Receptionist/Team Leader

Health Te Aroha
05.2008 - 10.2021

Small Home Business

Home
07.2003 - 04.2008

Some College (No Degree) -

Paeroa College

Similar Profiles

CREATE PROFILE
Tanya Warren