Tara Evans
Invercargill,STL
Summary
I am a social, ambitious person who is willing to learn and undertake new tasks. More than 5 years in roles that require and are based in customer service, labour ,interacting with people and resolving customer’s query’s and complaints. I am self motivated, patient and willing to put the work in.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operator
Rio Tinto
10.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Performed inspections and routine maintenance on equipment.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Assisted with equipment startups and machine installation tasks.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
Online Assistant Supervisor
Countdown
04.2022 - 10.2023
- Coordinated regular team meetings to discuss progress, share best practices, and address challenges effectively.
- Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
- Ensured compliance with company policies, industry regulations, and safety standards in all aspects of store operations.
- Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
- Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
- Trained new employees in department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
Front of House Role
Industry
03.2021 - 04.2022
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing their needs.
- Collaborated with other team members to maintain a clean, organized, and welcoming environment.
Checkout Operator
Countdown
03.2021 - 09.2021
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
Sales Assistant
Kmart
10.2019 - 03.2021
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
Education
Junior High School Certificate -
James Hargest College
Skills
- Communication
- Teamwork
- Adaptability
- Decision making
- Creativity
Certification
- Forklift Licence, Roadtrain, 10/01/23
- Drivers Licence, Full New Zealand Driver's License for over 2 years
Timeline
Operator
Rio Tinto
10.2023 - Current
Online Assistant Supervisor
Countdown
04.2022 - 10.2023
Front of House Role
Industry
03.2021 - 04.2022
Checkout Operator
Countdown
03.2021 - 09.2021
Sales Assistant
Kmart
10.2019 - 03.2021
Junior High School Certificate -
James Hargest College
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