
Kia Ora, I am 20 years of age hoping to expand my knowledge and further my experience in the work industry. I am a Dedicated and Experienced Retail Sales Assistant and Commercial Cleaner. I strive to show exceptional customer service, excellent at working within a fast-paced environment as well as making sure to bring my positive attitude with me wherever I go. Adept in adaptability and with a keen eye for detail, I excelled ant Mirrou, mastering urgent tasks and enhancing customer satisfaction. My achievements included significantly improving store presentation and meeting daily KPI targets, underscoring my hardworking and innovative nature.
Here I work casually 3 nights a week, my duties include:
During my time at Mirrou I learnt a range of new skills as my position here required higher urgency in the tasks I was assigned, I was in charge of opening the store with my manager, setting up the till and computer for use, I was in charge of unloading and the organisation of all new stock, putting back clothes after customers have tried on an item, sweeping and mopping of all floors and changing rooms, and keeping the store presentable to a high standard. Operating tills for customer purchases, also handling or refunds/exchanges. I had a bit more responsibility here during my position with Mirrou which I was extremely grateful for as I gained confidence within the Retail Industry and learnt new skills that I can take with me into future employment.
Here I worked as a Christmas Casual Sales Assistant throughout the stores busiest time of year, over the holiday period my duties included stocking shelves and organising all clothing racks precisely to be kept to a high level of cleanliness. We worked in sections of the store to ensure all customers were being taken care of, heard, and always had someone available when they required assistance. Our daily KPI targets were our main focus throughout our Christmas rush and we used many sale techniques to upsell our products to potential buyers.