Tara Sharma
Cromwell,Otago
Summary
At Marsden Lake Resort, I aspire to have good-willed customer service and cleaning techniques. Demonstrated through my ability to enhance guest satisfaction through an effective team effort and a strong work ethic with my co-workers.
Although I am still learning Beauty Therapy I can preform nail treatments, waxing, makeup, and facials with a commitment to maintaining professional appearance and delivering exceptional service.
I have earned my Level 2 Beauty Therapy and am currently working towards my Level 3 Beauty Therapy Certificate. Although along the way I have learnt these skills which will give me a slight advantage in further studies, but I am still eager to learn and get more experience on the field that I want to go into.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Marsden Lake Resort
04.2024 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Housekeeper
Marsden Lake Resort
08.2021 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
No Degree - Beauty Therapy
Cromwell College
Cromwell, NZ10.2024
Skills
Current Working Skills:
- Professional Appearance
- Strong Work Ethic
- Phone Etiquette
- First Aid Training
- Customer Service
- Cleaning techniques
- Cleaning and organizing abilities
Beauty Therapy Skills:
- Nail Treatments - gel nails/normal air dry/extensions
- Waxing and hair removal techniques (learnt by myself)
- Tool sterilization knowledge
- Lash and brow knowledge
- Basic makeup skills
- Eyebrow Threading
- Skin analysis
- Customer Consultation
Accomplishments
Completed Basic First Aid Training Skills from the school which I can apply at work should I need to.
Timeline
Front of House Employee
Marsden Lake Resort
04.2024 - Current
Housekeeper
Marsden Lake Resort
08.2021 - Current
No Degree - Beauty Therapy
Cromwell College
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