Taraivina Ofe Wong King
Waitara
Summary
Accomplished Senior Compliance Officer at PacificEzy Money Transfer, adept in regulatory expertise and fostering customer focus. Spearheaded the development of comprehensive AML programs, significantly enhancing compliance and training initiatives. Proven track record in leveraging audit management and compliance monitoring to mitigate risks and improve operational efficiency.
Overview
13
13
years of professional experience
Work History
Senior Compliance Officer
PacificEzy Money Transfer
05.2021 - 05.2023
- Enhanced regulatory compliance by developing and implementing robust policies and procedures.
- Mitigated potential fines by promptly addressing any detected violations.
- Championed process improvements through analysis of past incidents and proactive identification of emerging trends.
- Developed comprehensive training programs for employees to foster a culture of compliance within the organization.
- Leveraged data analytics tools for identifying patterns indicative of suspicious activities or transactions requiring further investigation.
- Maintained up-to-date knowledge on industry best practices and regulatory developments, incorporating relevant insights into the company''s AML program.
- Enhanced AML compliance by implementing risk-based monitoring systems and procedures.
- Improved transaction monitoring processes for detecting suspicious activities and potential money laundering threats.
- Identified threats, vulnerabilities and suspicious behaviour patterns to recommend mitigation measures.
- Developed and delivered compliance training to team members and bank staff.
- Reviewed financial documents, pointing out and correcting financial errors.
- Built and established strong professional relationships with clients and financial institutions.
Office Assistant
H&H Holdings
09.2019 - 10.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Food & Beverage Operational Assistant
Taumeasina Island Resort
08.2019 - 08.2019
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Liaised with vendors to negotiate pricing, securing better deals on food and beverage products.
- Contributed to successful revenue growth by upselling menu items or suggesting add-ons when appropriate.
- Managed cash transactions accurately, ensuring financial integrity within the establishment.
- Maintained excellent communication between front-of-house and back-of-house teams for seamless operations.
- Coordinated special events, creating memorable experiences for guests attending parties or celebrations.
Finance Assistant
Oceanic Communications Limited
10.2011 - 09.2016
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Enhanced overall financial management, providing timely and accurate reports to senior staff members.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Processed daily financial transactions in support of finance team objectives.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Assisted in budget preparation for streamlined financial planning and forecasting.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Managed office inventory and ordered new supplies when items were running low.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Contributed to improved cash flow management, preparing regular cash flow projections for review by senior finance staff.
- Optimized finance workflows by identifying opportunities for process improvements and implementing necessary changes.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Generated reports for budgeting, forecasting and financial analysis to track results against target profit margins.
- Provided exceptional customer service when addressing client inquiries related to billing or account status issues.
Office Administrator
Italiano Internet Cafe
07.2010 - 03.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Education
Graduate Certificate - Arts
Leifiifi College
Apia, Samoa12.2009
Graduate Certificate - Arts
Leifiifi College
Apia, Samoa12.2008
Skills
- Regulatory expertise
- Legal Research
- Customer Focus
- Documentation Review
- Training delivery
- Compliance Monitoring
- Data privacy
- Anti-Money Laundering
- Audit management
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Samoan
Native or Bilingual
Timeline
Senior Compliance Officer
PacificEzy Money Transfer
05.2021 - 05.2023
Office Assistant
H&H Holdings
09.2019 - 10.2019
Food & Beverage Operational Assistant
Taumeasina Island Resort
08.2019 - 08.2019
Finance Assistant
Oceanic Communications Limited
10.2011 - 09.2016
Office Administrator
Italiano Internet Cafe
07.2010 - 03.2011
Graduate Certificate - Arts
Leifiifi College
Graduate Certificate - Arts
Leifiifi College
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