Overview
Work History
Additional Information
Timeline
Generic

Tarsha Ormsby

Tauranga,BOP

Overview

16
16
years of professional experience

Work History

Travel Consultant

HOUSE OF TRAVEL
06.2022 - Current

Manager

UP EDUCATION, Elite Beauty
04.2021 - 06.2022
  • NZST, Cut Above, Ensure that the NZST group meets graduate success targets for all programmes
  • Work with Campus Managers to ensure students are gaining employment and meeting individual campus targets
  • Ensure employment and pathway targets are met for the group
  • Ensure international & national employment campaigns are being communicated effectively and positions filled where required
  • Ensure that the NZST group meets internship targets for all programmes
  • Work with Campus Managers to ensure students are gaining internships and meeting individual campus targets
  • Ensure internship targets are met for each programme
  • Ensure international & national internship opportunities are being communicated effectively and positions filled where required
  • Ensure that all key industry partnerships as set by EMT are maintained and
  • Enhanced
  • Maintain and increase domestic and international industry partnerships to ensure future employment pathways for graduates
  • Manage all national level partnership contracts
  • Successfully drive all large employment and Careers Expo’s
  • Seek and create new opportunities for graduates for internships through to employment
  • Inform Executive Team of current and future trends that might impact on core business/relationships in future
  • Maintain CRM updating client information, meeting notes and follow-up
  • Help develop new opportunities for students by working with the Product team on internships and employment activities
  • Identify and research potential industry partners to support relevant NZST strategic goals
  • Seek and create new opportunities for graduates from internships through to Employment
  • Collaborate with the Product Team to seek and develop B2B opportunities
  • For employment partnerships
  • New partnerships/opportunities are project managed until embedded in ‘business as usual’ practices
  • Market research and identifying potential opportunities
  • Agreement negotiations and concluding and operationalising agreements.

Campus Manager, •Campus Manager

NZ SCHOOL OF, BEAUTY, NZ School of Tourism Rotorua
09.2017 - 04.2021

Travel Consultant Papamoa

HOUSE OF TRAVEL
11.2015 - 09.2017

TRAVEL BROKER

NZ Travel Brokers
10.2015 - 11.2015

TRAVEL MANGER – FLIGHT CENTRE
06.2015 - 10.2015
  • Traveller Tauranga
  • Provide a first-class customer service to the client
  • Work towards sales targets
  • Build client relationships to grow business
  • Conduct client reviews provide reporting and cost savings plans
  • Have a sound knowledge of all travel related products
  • To transact all clients, travel requirements in a timely accurate manner.

CAMPUS MANAGER

NEW ZEALAND SCHOOL OF TOURISM
01.2014 - 06.2015
  • Manage sales effectively to meet SAC funded targets
  • Ensure all courses are filled to maximum numbers
  • Weekly meeting with sales team to review performance and set targets and action plans
  • Analysis sales reports and prepare weekly report to Head Office
  • To meet a minimum of 16% profit for the year
  • To ensure all legal obligations and company policies are met
  • Build relationships with Industry to meet employment goals
  • Leadership of campus is aligned to company values
  • Provide support and coaching to HOS to meet their KPI’s
  • Facilitate training in weekly meetings based on training needs of the team.

HEAD OF STUDIES
01.2013 - 01.2014
  • Support tutors to meet their KPIs and deliver quality teaching
  • Ensure academic outcomes are over 80% completion and put action plans in place with tutors achieve these standards
  • Responsible for day-to-day operation of campus
  • Facilitate training based on training needs analysis
  • Carry out observations on tutors and provide constructive feedback
  • Ensure all staff are aligned to company values
  • Provide support to students through pastoral care
  • Develop training materials and resources.

Tutor

TRAVEL &TOURISM TUOTR
01.2012 - 01.2013
  • Unit standards in travel and tourism as well as career information courses, CRS training and computing
  • Tutor to a high level ensuring a minimum of 80% of students are competent (pass rate)
  • Tutor students using accelerated learning techniques and to motivate and encourage students using the material provided
  • Be a course/class tutor as and when required and meet with the class to follow up on attendance, academic results and resits
  • Take responsibility for the academic outcomes and course completions of your course
  • Complete a monthly report showing academic outcomes and action plans
  • Be involved in the updating of courses, preparation of tutor resources, student material, and assessments if required.

GENERAL MANAGER

Turama Pacific Travel Group
03.2009 - 07.2011
  • Overall control of the Operation of Island Hopper Vacations, Tipani Tours, DMCK and Raro Tours in terms of staff management and overall day to day management
  • Maintaining working relationships with Wholesalers overseas and Suppliers onshore
  • Developing web strategies including marketing and development with the management team and setting timelines for implementation
  • Prepare accurate reports on all sectors of the Market monthly including but not limited to statistics by agent / country / product etc to the Managing Director and other staff as appropriate
  • Work closely with the Managers to ensure staffing levels and standards of service are maintained in a cost-effective manner according to budget
  • Develop an on-going training structure for the group and ensure each division has a training program in place to always ensure a high standard of service and product and facilitate training
  • Work closely with the General Manager Finance on margins, pricing and budgeting
  • To oversee the effective recruitment of staff for each division ensuring where possible a wait list is maintained of available people that have shown previous interest in our Group
  • To redevelop Performance Appraisals of all staff on a 6 or 12 monthly basis for all staff members during December and June each year and are at that time reviewing each staff member’s personal training and development plan
  • To provide a clear strategic vision for all Department Heads by always maintaining good communication channels.

LEARNING & DEVELOPMENT, Flight Centre Ltd
01.2008 - 12.2008
  • Facilitating training sessions at every level of the business Retail and Support
  • Management and novice coaching
  • Developing courses and implementing training
  • Running company induction programme for new employees
  • Assessing other trainers and providing feedback on course content and training methods

RECRUITMENT CONSULTANT

Flight Centre Ltd
09.2007 - 01.2008
  • Creation of eye-catching Advertisements
  • Marketing of candidates
  • Phone and face-to-face interviewing
  • Skills Testing
  • Co-ordination of interview process between Client & Candidate
  • Negotiation of employment conditions/contracts.

Campus Manager

Tauranga
  • Tourism
  • Project to covert Tourism programmes to Online Platform
  • Adapt current Diploma Level 5 & 6 curriculum to online delivery
  • Manage team to support delivery and learning out comes students., Involved in business transformation to Up NZST
  • Delivering programmes for Cut Above and Elite Beauty.

Additional Information

  • Professional Achievements , Top Academic Campus NZST Rotorua 2018 Top Travel and Tourism Tutor for ATTG 2012 Top new staff member for ATTG 2012 Graduated Management Mentor Programme ATTG 2013. Top Novice Lead shop to achieve $180K Profit (previous $100k) Most Profitable, Most Productive, Most Improved Shop in Area Top Sales Person for Qantas Top Shop Sales for Qantas For exceeding targets qualified to attend 7 Global Ball Award Ceremonies Area Leader of Most Profitable shop in NZ, 2004 (Queensgate Flight Centre) Area Leader of Most Improved shop in NZ, 2005 (Chartwell Flight Centre)

Timeline

Travel Consultant

HOUSE OF TRAVEL
06.2022 - Current

Manager

UP EDUCATION, Elite Beauty
04.2021 - 06.2022

Campus Manager, •Campus Manager

NZ SCHOOL OF, BEAUTY, NZ School of Tourism Rotorua
09.2017 - 04.2021

Travel Consultant Papamoa

HOUSE OF TRAVEL
11.2015 - 09.2017

TRAVEL BROKER

NZ Travel Brokers
10.2015 - 11.2015

TRAVEL MANGER – FLIGHT CENTRE
06.2015 - 10.2015

CAMPUS MANAGER

NEW ZEALAND SCHOOL OF TOURISM
01.2014 - 06.2015

HEAD OF STUDIES
01.2013 - 01.2014

Tutor

TRAVEL &TOURISM TUOTR
01.2012 - 01.2013

GENERAL MANAGER

Turama Pacific Travel Group
03.2009 - 07.2011

LEARNING & DEVELOPMENT, Flight Centre Ltd
01.2008 - 12.2008

RECRUITMENT CONSULTANT

Flight Centre Ltd
09.2007 - 01.2008

Campus Manager

Tauranga

Similar Profiles

CREATE PROFILE
Tarsha Ormsby