Tarun Acharya

Work History

Restaurant Brands NZ

01.2023 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Created and maintained safe and secure work environments for employees.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Restaurant Brands NZ

04.2022 - 07.2022

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Restaurant Brands NZ

01.2020 - 07.2022

Helped store management meet standards of service and quality in daily operations.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Increased sales performance through effective upselling techniques and staff training initiatives.

Restaurant Brands NZ

02.2017 - 05.2019

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.