Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Taryn ODowd

Taryn ODowd

Whangarei,NTL

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Seasoned Property Manager bringing proven skills in negotiating, preparing and finalizing tenancy agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners and tenants. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Overview

18
18
years of professional experience

Work History

Property Manager

Ray White Agnes Water/1770
03.2005 - 02.2008
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Coordinated appointments to show marketed properties.

Corporate Sales and Events Manager

Holden Performance Driving Centre
02.2008 - 07.2010
  • Successfully executed large-scale events designed to increase employee participation.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Generated ideas to enhance and expand current event offerings.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Coordinated florists, photographers, and musicians for events.
  • Negotiated with vendors to achieve most favourable terms.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Developed and implemented successful marketing plans to generate event revenue.

Property Manager

John Ahern Realty
03.2011 - 11.2011
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

Assistant Human Resources Manager

G4S - Port Phillip Prison
01.2012 - 07.2016
  • Filed employee paperwork in compliance with state and federal regulations.
  • Recruited top talent to maximize profitability.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Discovered and resolved complex employee issues that affected management and business decisions.

  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Fostered positive work environment through comprehensive employee relations program.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Coordinated technical training and personal development classes for staff members.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.


Office Manager

Blenners Transport
09.2017 - 01.2020
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Launched quality assurance practices for each phase of development
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Office Administration Manager

APM Northland
11.2020 - 01.2023
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Onsite quotes

Education

Bachelor of Psychology - Clinical Psychology

James Cook University
Melbourne, VIC
02.2026

Certificate II - Health And Physical Fitness

Australian Collage of Health And Fitness
Melbourne, Victoria
09.2019

Certificate III - Hospitality And Barista Services

Kangan Insitute
Melbourne, VIC
09.2018

Certificate III in Real Estate Practice - Real Estate

Real Estate Institute of Queensland (REIQ)
Gold Coast, Queensland
2005

Certificate I - Manual Handling / HACCAP / Spill Response

TAFE of Queensland
Bundaberg
2004

Bachelor of Learning Management - Early Childhood Education

Central Queensland University
Bundaberg
09.2002

Skills

  • Compliance Requirements
  • Closing Procedures
  • Discipline Documentation
  • Deposit Collection
  • Customer Service Management
  • Collections Procedures
  • Background Check Investigations
  • Knowledge of Real Estate Laws
  • Sales and Marketing
  • Lease Renewals
  • Multi-Family Property Management
  • Landscaping and Grounds Maintenance
  • Cultural Awareness

Timeline

Office Administration Manager

APM Northland
11.2020 - 01.2023

Office Manager

Blenners Transport
09.2017 - 01.2020

Assistant Human Resources Manager

G4S - Port Phillip Prison
01.2012 - 07.2016

Property Manager

John Ahern Realty
03.2011 - 11.2011

Corporate Sales and Events Manager

Holden Performance Driving Centre
02.2008 - 07.2010

Property Manager

Ray White Agnes Water/1770
03.2005 - 02.2008

Bachelor of Psychology - Clinical Psychology

James Cook University

Certificate II - Health And Physical Fitness

Australian Collage of Health And Fitness

Certificate III - Hospitality And Barista Services

Kangan Insitute

Certificate III in Real Estate Practice - Real Estate

Real Estate Institute of Queensland (REIQ)

Certificate I - Manual Handling / HACCAP / Spill Response

TAFE of Queensland

Bachelor of Learning Management - Early Childhood Education

Central Queensland University
Taryn ODowd