Tash Leishman
Invercargill,STL
Summary
Proven Administrator with a track record of enhancing customer satisfaction and streamlining operations at Vodafone/One Nz. Expert in data entry and customer service, demonstrating exceptional attention to detail and an ability to foster strong client relationships. Achieved significant improvements in employee training and performance evaluations, showcasing both hard and soft skills essential for office administration success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrator / 2IC
Vodafone/ One Nz
11.2014 - Current
- Managed accounts / Data entry.
- Banking and money handling
- Customer service and tech troubleshooting
- Conducted employee training sessions to educate employees on products and company policies.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
2IC Manager
Number One Shoes
02.2007 - 12.2013
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Collected, arranged, and input information into database system.
- Retail sales
- Payroll and banking
- Weekly trade reports
Education
Level 2 - Business Administration And Computing
Southern Institute of Technology
Invercargill10.2014
School Cert -
Mt Anglem College
Invercargill, STL11.2003
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Personable and approachable
- Work Planning and Prioritization
- Technical support
- Payroll administration
- Honest and ethical
Certification
- Full Driver's License
- First Aid Certification
References
Jo Sharp - Managing director
021709845
Joanne.sharp999@gmail.com
Ben Henderson - Realtor / character ref
0274131565
Ben.henderson@raywhite.com
Timeline
Administrator / 2IC
Vodafone/ One Nz
11.2014 - Current
2IC Manager
Number One Shoes
02.2007 - 12.2013
Level 2 - Business Administration And Computing
Southern Institute of Technology
School Cert -
Mt Anglem College
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