Tasmine Kayitesi
Te Atatu,Auckland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Exemplary passion for developing relationships, cultivating partnerships and growing.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Healthcare Assistant/Telehealth
Quarantine, MIQ, Counties Manukau DHB
Auckland
08.2021 - Current
- Implementing new procedures promptly, continuously updating communications with returnees/community cases/mariners and collaborating with the wider multi-disciplinary teams involved to provide best practice healthcare
- Undertaking Covid focused health assessments in a novel setting, escalate clinical or welfare concerns immediately
- Work collaboratively to manage health emergencies, and work under nursing and medical team’s delegation to help care for hundreds of people with mixed acuity
- Performing and recording patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information, completing RAT/PCR testing in timely manner
- Resilience when caring for people from challenging psychosocial backgrounds & an ability to build rapport & de-escalate difficult situations
- Providing emotional & spiritual support to people who are anxious and distressed
- Time critical communication across several teams such as NZDF, MoH, MBIE, AvSec, Security,
- Police, MSD, Hotel, and health team has been the core of my work within MIQ to protect both patient safety and infection control measures
- Orientating new HCAs and undertaking area specific skills including nasopharyngeal swabbing
- Ensuring adequate supplies of PPE and consumables are available and to participate in PPE quality audits.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Interpreter
Transnational Service Ltd/ AUT
Auckland
05.2021 - Current
- Providing excellent verbal fluency and translation in Kinyarwanda, Swahili, and Kirundi.
- Provides oral interpretations for clients during border, airport & immigration procedures, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided language translation and customer service skills to clients in government and non government sectors.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Proofread, edited and improved documents of different sizes.
Cancer Support
Volunteering
Auckland
05.2017 - Current
- Provide emotional support to the person & their family throughout their cancer journey
- Liaise with the wider healthcare team, and various organisation to access appropriate care & supports for the person and their family
- Used coordination and planning skills to achieve results according to schedule.
- Sincere care for the family through the dying, grief, and funeral processes
Community and Home support worker
Pacific HealthCare Integrated Ltd/ Geneva Healthcare
09.2010 - 01.2020
- Developed rapport to create safe and trusting environment for care.
- Monitored progress and documented clients health status changes to keep care team updated.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Fundraising Volunteer
Red Cross/ NZ Aids Fundation/ NZ African Welfare
, Auckland
01.2013 - 01.2018
- Provided information on membership and organization activities to potential donors.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Assistant Project Coordinator - Volunteer
Auckland Refugee Community Coalition ARCC
02.2015 - 06.2016
- Collaboratively worked with Amnesty International to launch a # campaign and story book launch
- Managed online communications from social media, email and website sources.
- Conducted research and gathered key information for use in upcoming project planning.
- Wrote a communication plan for the campaign project
- Provided outstanding service to all parties involved with project, promoting effective and lasting relationships.
- Liaised with various organizations to facilitate communication and keep appropriate parties updated on project developments.
- Recruited and interviewed participants for the photoshoot.
- Responded to requests for information on materials to inquiring parties.
Vice President - Volunteer
African Communities Forum Inc, ACOFI
Auckland
05.2014 - 05.2016
- Led, developed, and implemented strategies ensuring vision, values and strategic goals were met
- Advocated, uplifted, and served the needs of African communities
- Collaborated, and connected with African Leaders, government, and non- government stakeholders to enhance operation.
- Attended meetings, promoting, and building rapport with stakeholders .
- Represented ACOFI at the New Zealand Parliament.
Education
Certificate in health and wellbeing Level 4 (mental health and addiction -
Unitec Institute of Technology
07.2020 - 12.2021
Bachelor of Communication - International Communication
Unitec Institute of Technology
02.2013 - 04.2016
Skills
Understand diverse issues faced by people of different backgroundsExperience in initiating and developing mutually beneficial relationships with a range ofStakeholdersKnowledge in the process of confidentiality, privacy, and data integrityStrong administration skills, coordinating and documentationAbility to work independently as well as in a teamResilience under high workloads & in difficult situationsKnowledge of Te Tiriti O Waitangi and practical methods to implement it within my workGained from my studies at Unitec
Order fulfillment
Service standard compliance
Complaint resolution
Individual and family support
Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Healthcare Assistant/Telehealth
Quarantine, MIQ, Counties Manukau DHB
08.2021 - Current
Interpreter
Transnational Service Ltd/ AUT
05.2021 - Current
Certificate in health and wellbeing Level 4 (mental health and addiction -
Unitec Institute of Technology
07.2020 - 12.2021
Cancer Support
Volunteering
05.2017 - Current
Assistant Project Coordinator - Volunteer
Auckland Refugee Community Coalition ARCC
02.2015 - 06.2016
Vice President - Volunteer
African Communities Forum Inc, ACOFI
05.2014 - 05.2016
Bachelor of Communication - International Communication
Unitec Institute of Technology
02.2013 - 04.2016
Fundraising Volunteer
Red Cross/ NZ Aids Fundation/ NZ African Welfare
01.2013 - 01.2018
Community and Home support worker
Pacific HealthCare Integrated Ltd/ Geneva Healthcare
09.2010 - 01.2020