Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tate Slack

Takapuna,AKL

Summary

A Front of House cafe all rounder with full-time experience, well versed in creating positive guest interactions and maintaining a welcoming environment. Utilizes effective communication and problem-solving skills to provide guests with a great experience. Collaborates efficiently with team members to create a great work flow.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front of House Employee

Clarence Road Eatery
08.2024 - Current
  • Performed opening and closing duties to a consistently high standard.
  • Provided attentive service: Taking orders, reservations, serving food, beverages, as well as clearing and cleaning tables.
  • Prepared coffees efficiently and accurately whilst not sacrificing quality.
  • Handled high-pressure and fast-paced situations, maintaining good service standards even during peak hours or understaffed shifts.
  • Built a bond with regular customers by remembering names, orders, or personal details that improved their experience at the establishment.
  • Reset tables between guests by clearing dishes, wiping down surfaces, and restocking low items.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Used point-of-sale systems effectively to process transactions accurately and efficiently whilst fulfilling drink and cabinet food orders.

Front of House Employee

Dizengoff
05.2023 - 07.2024
  • Maintained a clean and welcoming environment for guests.
  • Handled high-pressure, fast-paced situations, maintaining good service standards - including during peak hours or understaffed shifts.
  • Built a bond with regular customers by remembering names, orders, or personal details that improved their experience at the establishment.
  • Performed opening and closing duties consistently and to a high standard.
  • Regularly restocked the front of house area, as well as organising and rotating the stock room.
  • Used the point-of-sale system effectively to process transactions accurately and quickly whilst simultaneously completing cabinet food preparations and polishing cutlery.

Volunteer

Friends of Arataki - Kid's Day
11.2020 - Current
  • Assisted with preparations for an annual large event, preparing food stations and ensuring other volunteers had all required name tags and supplies.
  • Handled small lizards and supervised young children in holding them, ensuring both the animal and the child were safe and comfortable.
  • Upheld friendly and open conversations with guests, ensuring the children and their parents had a good experience.
  • Collaborated with other volunteers to pack down the events and maintain a clean environment.

Education

Western Springs College
Auckland, NZ

Skills

  • Strong work ethic
  • Customer service
  • Team collaboration
  • Problem-solving
  • Multitasking and organization
  • Time management

Certification

  • Barista Training - Perfect Cup Class at Allpress Espresso 05/2024
  • Barista Training - Milk Workshop at Allpress Espresso 06/2024

Timeline

Front of House Employee

Clarence Road Eatery
08.2024 - Current

Front of House Employee

Dizengoff
05.2023 - 07.2024

Volunteer

Friends of Arataki - Kid's Day
11.2020 - Current

Western Springs College

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