TATIANA JORDAAN
Auckland,AUK
Summary
Dedicated and efficient Retail Assistant known for productivity and thoroughness in completing tasks. Skilled in customer service, inventory management, and adherence to store policies and safety protocols. Strong communication, empathy, and problem-solving abilities to enhance customer experiences while maintaining a welcoming and organized shopping environment.
Overview
5
5
years of professional experience
Work History
Before and After School Care Assistant
YMCA
12.2021 - 11.2024
- Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program
- Provided a safe, nurturing environment for children during their stay at the facility
- Organized age-appropriate activities to keep the kids engaged and entertained
- Supervised students during outdoor playtime, ensuring safety regulations were followed
- Maintained accurate records of attendance, student behavior, and other relevant information
- Ensured that all necessary supplies were available for each activity or event
- Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have
- Engaged students in conversations about their day while providing emotional support when needed
- Demonstrated good problem-solving skills when dealing with challenging behaviors from students
- Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors
Restaurant Team Member
Seaspray takeaways
12.2020 - 12.2021
- Greeted customers and provided menus
- Assisted in taking customer orders and providing recommendations
- Delivered food to tables in a timely manner
- Provided quality customer service with a friendly attitude
- Communicated clearly with kitchen staff regarding order specifics
Retail Assistant
The Food Market
11.2019 - 02.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Education
Mahurangi College
Warkworth, AUKSkills
- Activities leadership
- Activities Planning
- Meal coordination
- Lesson Planning
- Safety and supervision
- Activity Planning
- Child development knowledge
- Creative lesson planning
- Health and safety
- Cleaning and sanitizing
- CPR training
- Nutrition planning
Timeline
Before and After School Care Assistant
YMCA
12.2021 - 11.2024
Restaurant Team Member
Seaspray takeaways
12.2020 - 12.2021
Retail Assistant
The Food Market
11.2019 - 02.2020
Mahurangi College
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