Tau Hepi
Hamilton,WKO
Summary
Dynamic professional with expertise in operations management and staff development. Focused on driving efficiency through process improvements and strong team collaboration. Ready to leverage strategic planning skills to achieve organizational goals.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Supervisor
waikato truckwash
Nawton, Hamilton
02.2018 - Current
- Supervised daily operations of truck washing and detailing services.
- Trained staff on safe equipment use and cleaning procedures.
- Coordinated scheduling of wash services to streamline operations.
- Ensured compliance with safety regulations and company policies.
- Implemented process improvements that increased service efficiency.
- Conducted regular performance evaluations for team members.
- Resolved customer inquiries and complaints effectively and professionally.
Education
Smart Steps To Business
Te Wananga O Aotearoa
Hamilton, NZ04-2026
Money Management
Te Wananga O Aotearoa
Hamilton, NZ04-2024
Skills
- Operations management
- Process improvement
- Staff training
- Training programs
- Staff management
- Staff development
- Task delegation
- Operational coordination
- Strategic planning
- Risk management
- Team collaboration
- Team building
- Conflict resolution
- Complex Problem-solving
- Policy and procedure development
- Training and mentoring
- Verbal and written communication
- Staff discipline
Certification
- class 1 full driver
- Counterbalance CT Power/Lonking 2.5 forklift.(sideshift attachments)
Timeline
Supervisor
waikato truckwash
02.2018 - Current
Smart Steps To Business
Te Wananga O Aotearoa
Money Management
Te Wananga O Aotearoa