Taulelei Maele
Papakura,Auckland
Overview
7
7
years of professional experience
Work History
Computer Technician
MNRE Samoa
Samoa
08.2015 - 11.2022
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
Education
Foundation Certificate - General in Commerce
National University of Samoa
Papakura02.2025
CCNA1 - CISCO Academy
National University of Samoa
Papakura05.2015
IT Essential - CISCO Academy
National University of Samoa
Papakura12.2014
Skills
- Driving
- Computer Operation
- TCP/IP
- Troubleshooting
- Maintenance
- Microsoft Windows
- Network Support
- DHCP
- Active Directory
- Computer Hardware
- Customer service
- Stocking
- Microsoft Office
- Computer Networking
- Operating Systems
- LAN
- Technical Support
- Desktop Support
Personal Information
Willing To Relocate: Anywhere
Timeline
Computer Technician
MNRE Samoa
08.2015 - 11.2022
Foundation Certificate - General in Commerce
National University of Samoa
CCNA1 - CISCO Academy
National University of Samoa
IT Essential - CISCO Academy
National University of Samoa