Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Tausani Mafi

Papakura,AUK

Summary

Adept at optimizing supply chains and enhancing efficiency, I significantly improved logistics operations at APC Innovate. Leveraging strong problem-solving abilities and effective communication, I streamlined processes, negotiated cost-saving contracts, and led team-building initiatives, resulting in a notable increase in customer satisfaction and operational productivity.

Overview

1
1
Certification

Work History

Logistics Coordinator

APC Innovate
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Implemented a warehouse organization system that increased storage capacity and
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Organized back-office support for field operations, contributing to smoother project execution.
  • Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
  • Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
  • Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
  • Balanced budget constraints with logistics requirements to optimize resource allocation.
  • Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
  • Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
  • Improved warehouse efficiency by redesigning layout for smoother flow of goods.
  • Conducted regular inventory audits to maintain accuracy and accountability in stock management.
  • Developed training programs for new hires, significantly improving their understanding of logistics operations.
  • Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
  • Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Updated and maintained databases to track shipments and inventory.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Monitored and adjusted inventory levels according to demand.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Identified opportunities for inventory reductions.
  • Studied data to identify trends and patterns in transportation activity.

Dispatcher/Storeman

Fisher & Paykel Healthcare
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.

Education

Units Level 1 - 3 - Freight Fowarding

Best Training
Auckland, AUK
10.2016

Hillary College
Auckland, AUK
2000

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Shipment coordination
  • Shipment tracking
  • Invoicing and shipping documentation
  • Transportation planning
  • Transportation management
  • Warehousing processes
  • Scheduling coordination
  • Punctual and dependable
  • Shipping documentation
  • Supply chain operations
  • Shipping procedures
  • Freight negotiation
  • Driver scheduling
  • Inventory management
  • Materials handling
  • Inventory management procedures
  • Analytical thinking
  • Client relations
  • Sales support
  • Process optimization
  • Inventory control
  • Efficiency improvement
  • Operational
  • Warehouse management
  • Spreadsheet tracking
  • Fleet management
  • Load planning support
  • Demand forecasting
  • Quality control analysis
  • Items inspection
  • Computer-based inventory system

  • Motivational leadership
  • Stress management
  • Performance management
  • Route optimization
  • Distribution center operations
  • Budget preparation
  • Coaching and mentoring
  • Cost control
  • Project assignments
  • Delivery tickets
  • Emergency readiness
  • Expense management
  • Shipping and receiving
  • Verbal and written communication
  • Team building
  • Warehouse and transportation operations
  • Training and leadership
  • Communication
  • Delivery confirmation
  • Carrier collaboration
  • Attention to detail
  • Data entry
  • Customer service skills
  • Customer relations
  • Quality assurance
  • Document preparation
  • Critical thinking
  • Schedule coordination
  • Flexibility and adaptability
  • Logistics process improvement
  • Cost reduction
  • Interdepartmental collaboration
  • Strategic planning

  • Warehouse management systems
  • Desktop and laptop computers
  • Maintenance planning
  • Team guidance and management
  • Word processing
  • Project management
  • Materials and supply allocation
  • Work delegation and tracking

  • Database maintenance
  • Customer needs assessment
  • Inventory counting

Certification

Fork hoist license

Reach hoist license

MAF accredited

Dangerous Goods

Additional Information

Machine Operation

Languages

Samoan
Native or Bilingual

Timeline

Logistics Coordinator

APC Innovate

Dispatcher/Storeman

Fisher & Paykel Healthcare

Units Level 1 - 3 - Freight Fowarding

Best Training

Hillary College
Tausani Mafi