Tautava Agnes Leti
Palmerston North,MWT
Summary
I was previously employed by New Zealand Customs Sevices as a Senior Corporate Services Officer in Finance and Infrastructure, prior to this i was a Supervisor/Trainer for Swissport LTD a ground handling agent for airlines including Air New Zealand, Virgin Australia, Fiji and Jetstar Airways.
A sense of compassion, a strong set of values and a great work ethic is the foundation of my employment life.
I thrive in a team environment often taking on leadership roles, I always take pride in my work to ensure it is completed on time and to the highest standard. The ability to work independently and follow instructions to see set tasks through to completion is also a strong point, as is my passion for giving new things a go and always striving for success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Corporate Services Officer
New Zealand Customs Service
Wellington, Wellington
01.2023 - 04.2024
- Ensure Customs' financial sustainability and reputation as an 'investment ready' organisation.
- Ensure efficient and resilient information and technology that meet the needs of internal and external customers and is leveraged to continuously improve the way each team member works.
- Ensure strategic approach to invest ain technology and infrastructure, ensuring alignment with Customs' organisational strategies, priorities and desired outcomes.
- Develop Customs' funding model, advance long-term relationships with those who pay for our services, and link third-party funded investment to service improvements.
- Input new documents, expenses and orders into system for timely recordkeeping.
- Daily purchase ordering using the Oracle system.
Supervisor/Trainer Coordinator
Swissport Wellington
Wellington, Wellington
10.2013 - 01.2023
- Overseeing all ground operations for all customer airlines
- Manage and support the Swissport service staff at Wellington Airport.
- Recruiting, Coaching, developing and motivating new and current staff.
- Approve daily payroll hours for customer service staff. authorise any overtime above normal rostered hours.
- Daily completion of KPI
- Conduct monthly one on ones with each staff member
Receptionist Administrator
The Royal New Zealand Police College
Porirua, Wellington
03.2007 - 11.2009
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Maintained office supply inventory and placed orders to meet demand.
- Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
- Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
- Input new document, expenses and orders into system for timely recordkeeping.
Education
GED -
Whitireia Polytechnic
Porirua02-2006
High School Diploma -
Porirua College
Porirua12-2004
Skills
- Internal Controls
- Corporate Governance
- Facilities Management
- Employee Relations
- Payroll coordination
- Recruitment Strategies
- Payroll Administration
- Staff Supervision
Certification
- New Zealand Full Drivers License exp: 29-03-2026
- First Aid Level 1 exp: 06-2028
Languages
Samoan
Full Professional
Timeline
Senior Corporate Services Officer
New Zealand Customs Service
01.2023 - 04.2024
Supervisor/Trainer Coordinator
Swissport Wellington
10.2013 - 01.2023
Receptionist Administrator
The Royal New Zealand Police College
03.2007 - 11.2009
GED -
Whitireia Polytechnic
High School Diploma -
Porirua College