Tavuki Liku
Mount Eden,AUK
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
3
3
years of professional experience
Work History
HR Administrative Assistant
Eden Park Catering
03.2022 - Current
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
FOH Staff Member
Eden Park Catering
03.2022 - Current
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Participated in team meetings, offering constructive feedback and suggestions for continuous improvement of operational processes and guest experiences.
- Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
Education
Auckland University of Technology
Auckland, NZ 02.2021 -
High School Diploma -
Mt. Albert Grammar School
MOUNT ALBERT, NZ12.2020
Skills
Office Administration
Payroll Administration
Human resources knowledge
Employee Relations
Order Taking
Cleanliness
Team Collaboration
Complaint Handling
Training and mentoring
Stock management
Allergy awareness
Data entry proficiency
Document Preparation
Timeline
HR Administrative Assistant
Eden Park Catering
03.2022 - Current
FOH Staff Member
Eden Park Catering
03.2022 - Current
Auckland University of Technology
02.2021 -
High School Diploma -
Mt. Albert Grammar School
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