Tawanda Mururi
Auckland / Albany ,North Shore
Summary
Dear sir/ Madam This application is for a position which you have advertised. For the last 10 years I've worked in the health field between New Zealand and Australia, particularly in mental health. During this period, I've worked for different organisations and have gained a wealth of skills. I'm now looking for a career change and believe that I have what it takes to develop new skills and grow in your organisation. A position such as you have advertised will allow me to gain new experience and it is a good opportunity for learning and developing new skills. I am a very hard working, diligent and will always do the best to complete given tasks, as I have done during my experience working in different capacities throughout my carrier. Im highly enthusiastic, eager to contribute to team success through hard work, I pay attention to detail and have excellent organisational skills. Very motivated to learn, grow and excel in any capacity.
Overview
10
10
years of professional experience
19
19
years of post-secondary education
Work History
Telehealth Mental Health Nurse at IHMS Villawood
IHMS
Sydney / Villawood , NSW
01.2022 - 08.2022
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Registered Mental Health Nurse at IHMS Villawood
IHMS
Sydney / Villawood, NSW
11.2017 - 09.2021
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Onboarded new temps by entering employee information into systems.
- Monitored company inventory to keep stock levels and databases updated.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Actively listened to clients' requests, confirming full understanding before addressing concerns
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Maintained energy and enthusiasm in fast-paced environment
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Community Manager Dunmore Lang College
Dunmore Lang College
Sydney / Macquarie Park, NSW
09.2017 - 11.2017
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased customer satisfaction by resolving issues.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Registered Adolescent Mental Health Nurse C&CDHB
C&CDHB New Zealand
Wellington / Porirua, WGN
03.2012 - 03.2017
- Created plans and communicated deadlines to complete projects on time.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with team members to achieve target results.
- Resolved problems, improved operations and provided exceptional service.
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Participated in team-building activities to enhance working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
MAZOWE BOYS HIGH - Zimbabwe O Levels
Zimbabwe 02.2002 - 11.2005
High School Diploma -
BISHOP VIARD COLLEGE - NCEA Level 1 And 2
New Zealand / Wellington / Porirua 07.2006 - 11.2006
High School Diploma -
WHITIREIA POLYTECHNIC - Certificate in Foundation
New Zealand / Wellington / Porirua 03.2007 - 11.2007
Bachelor of Nursing - Bachelors in Nursing
WHITIREIA POLYTECHNIC - Bachelors in Nursing
New Zealand / Wellington / Porirua 03.2008 - 11.2011
Post Grad- Specialist Program Mental Health - Mental Health Nursing
WHITIREIA POLYTECHNIC
New Zealand / Wellington / Porirua 03.2012 - 11.2022
Skills
Mental health awareness
Referees
Maria Coughlan (Team Leader)
IHMS VILLAWOOD DETENTION CENTRE
61 417 962 105
Miles Paludan (Pastor)
ELEVATION CHURCH HILLS
61 422 387 411
Colin Li (Mental Health Manager)
IHMS
61 409861891
Timeline
Telehealth Mental Health Nurse at IHMS Villawood
IHMS
01.2022 - 08.2022
Registered Mental Health Nurse at IHMS Villawood
IHMS
11.2017 - 09.2021
Community Manager Dunmore Lang College
Dunmore Lang College
09.2017 - 11.2017
Registered Adolescent Mental Health Nurse C&CDHB
C&CDHB New Zealand
03.2012 - 03.2017
Post Grad- Specialist Program Mental Health - Mental Health Nursing
WHITIREIA POLYTECHNIC
03.2012 - 11.2022
Bachelor of Nursing - Bachelors in Nursing
WHITIREIA POLYTECHNIC - Bachelors in Nursing
03.2008 - 11.2011
High School Diploma -
WHITIREIA POLYTECHNIC - Certificate in Foundation
03.2007 - 11.2007
High School Diploma -
BISHOP VIARD COLLEGE - NCEA Level 1 And 2
07.2006 - 11.2006
High School Diploma -
MAZOWE BOYS HIGH - Zimbabwe O Levels
02.2002 - 11.2005
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